Lead Sales Associate

Elite Wireless Corporation•Holly Hill, FL

About The Position

The Lead Sales Associate, referred to in the description as the Key Holder, assists customers with purchasing products and services while consistently delivering high-quality customer service. The role is expected to meet and exceed sales and operational goals, maintain the store’s appearance, support operational assignments and projects from management, and assist with store opening and closing tasks. The position also supports sales activities, store operations, and merchandising. It includes completing training, following company policies and cash-deposit procedures, safeguarding company assets, assisting with inventory and merchandise displays, and participating in marketing events as required.

Requirements

  • Excellent sales skills and demonstrated ability to meet or exceed performance standards.
  • Ability to deliver high-quality customer service.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Ability to operate a personal computer, wireless equipment, copier, and fax.
  • High school degree or equivalent.
  • Able to work on a ladder, push and pull 30 pounds, lift up to 15 pounds overhead, carry 50 pounds or greater for at least 100 feet, and stoop and bend.
  • Position requires moderate physical activity, including handling average-weight objects up to 30 pounds or standing for long periods (more than eight hours per day).
  • Work environment involves some exposure to physical risks and requires following basic safety precautions.

Nice To Haves

  • Previous retail sales experience preferred but not required.
  • Previous cash handling experience in any industry preferred but not required.

Responsibilities

  • Achieve and exceed established weekly sales quotas.
  • Deliver complete, high-quality sales that exceed company benchmarks on key metrics.
  • Use management-directed behaviors and best practices to generate and maximize sales and key metrics.
  • Review sales paperwork regularly for discrepancies or errors.
  • Use proper judgment to avoid fraudulent purchases or theft.
  • Complete required training within management-established timelines.
  • Maintain store appearance and follow company policies.
  • Follow cash-depositing procedures established by management.
  • Accurately and promptly complete checklists when opening or closing the store.
  • Immediately communicate inventory deficiencies to management.
  • Participate in marketing events at the location and within the district as required.
  • Protect and maintain company assets by following management-provided security guidelines.
  • Assist with merchandise arrangement and display items within the location.
  • Assist with inventory maintenance.
  • Complete additional job tasks as assigned.
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