Part-Time Lead Sales Associate
About The Position
The Lead Sales Associate supports the store management team with efficient thrift-store operations, customer service, and daily retail activities that turn donations into funding for community programs. The role supports product sales and acquisition, store procedures, inventory and product rotation, customer experience, store appearance, and staff direction when management is absent. The position is part-time, scheduled for 25 hours per week, including evenings, weekends, and holidays as scheduled. Work takes place in a store environment with quiet to moderate noise, possible dust, and temperature fluctuations based on weather. Travel to other locations may be required for work or training.
Requirements
- High school graduate or equivalent.
- Retail experience.
- Ability to speak, write, and understand English for effective communication.
- Basic computer skills, including familiarity with a point-of-sale system and payroll program.
- Proficient cash handling and accurate change-giving abilities.
- Strong customer service orientation.
- Valid driver’s license and personal transportation for bank runs.
- Must pass a Motor Vehicle Record Search.
- Regularly stand, use hands, handle, feel, hear, and talk; frequently walk and reach with hands and arms; and occasionally climb, balance, stoop, kneel, or crouch.
- Regularly lift and/or move up to 25 pounds.
- Close and distance vision and ability to adjust focus.
Responsibilities
- Support management with product sales and acquisition.
- Implement store opening and closing procedures.
- Handle banking and daily deposits.
- Execute strategies to meet product acquisition, production, and sales goals.
- Manage product rotation and inventory turnover.
- Provide positive customer service and help create an enjoyable shopping experience.
- Handle customer complaints as needed.
- Support store maintenance and appearance, including displays and floor layout plans.
- Identify ways to improve store appeal.
- Direct staff in the absence of management.
- Communicate with store management regarding store operations.
- Support implementation of policies and procedures.
- Document and report concerns about behavior or attitude.
- Assist others with basic register problem solving.
- Travel to various locations for work or training if required.
Benefits
- Employee discount
- Employee Assistance Program
- Paid training
- Ongoing coaching and support from store leadership
- Professional development and growth opportunities
- Supportive, mission-driven work environment
- Team-oriented environment
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
