Lead Sales Associate (part-time)- Perry Ellis

Perry Ellis International - Retail•Allen, TX

About The Position

The Lead Associate’s primary function is to sell and promote Perry Ellis merchandise by executing the company’s customer service standards. The role reinforces the Store Manager, Assistant Store Manager, and Supervisors in helping the store meet its goals and standards for financial performance, customer satisfaction, and visual presentation. The Lead Associate provides customer service to company standards, helps lead the team, generates sales, and builds a repeat customer base through the PE Loyalty Program. The position also supports store operations and visual, brand, and product management. The Lead Associate steps in when a supervisor or keyholder is not present.

Requirements

  • 1–2 years of retail experience.
  • Energetic and positive attitude.
  • Flexible availability and reliable transportation.
  • Strong interpersonal communication and customer service skills.
  • Customer-service-oriented, outgoing, friendly, personable, and positive.
  • Able to move and/or lift up to 25 pounds.
  • High school degree.

Responsibilities

  • Provide customer service to company standards and help lead the team.
  • Generate sales in accordance with Perry Ellis customer service standards.
  • Build a repeat customer base through PE Loyalty Program data capture.
  • Maintain knowledge of products, promotions, and special events to communicate effectively with customers.
  • Foster a positive store experience by treating customers and staff fairly and consistently.
  • Maintain effective floor coverage, acknowledge every customer, and prioritize customers over assigned tasks.
  • Manage time and prioritize tasks; demonstrate effective written and verbal communication.
  • Step in when the supervisor or keyholder is not present.
  • Keep merchandise filled to appropriate levels on the sales floor.
  • Maintain the store’s visual presentation and appearance.
  • Minimize shortages by following loss-prevention procedures and providing customer service to help prevent theft.
  • Remain aware of store sales plans and results.
  • Follow operational policies and procedures.
  • Support execution of pricing strategies and store planograms.
  • Support and understand the company’s brand position.
  • Support merchandise replenishment on the selling floor as needed.

Benefits

  • Employee discount
  • Accumulated personal/sick time off
  • 401(k) plan
  • Monthly sales incentives
  • Clothing allowance
  • Holiday pay
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