Studio Sales & Operations - Lead Sales Assoc/Mem Advisor
About The Position
The Lead Sales Associate/Membership Advisor is responsible for leading studio sales and serving as the studio’s top revenue producer. The role includes maintaining at least four appointments per day, leading the team in sales and KPIs, and working toward monthly package-renewal goals. The position also supports studio operations, customer experience, team training, corporate wellness prospecting, and community engagement. The role requires at least 30 hours and/or four or more shifts per week. Scheduling may include day, evening, and/or weekend hours as needed. Orangetheory Fitness describes its workout as a one-hour, full-body heart-rate-zone and strength-training experience, and its values as Passion, Integrity, Accountability, Innovation, and Community.
Requirements
- Excellent customer service skills.
- Previous sales experience and strong sales skills.
- Solid verbal and written communication skills.
- Ability to multitask and excel in a busy environment.
- Functional computer skills, including basic Microsoft Word and Excel, internet use, and basic software use.
- High school diploma.
- Ability to work and function in an ORANGE TEAM environment.
- Flexibility to work day, evening, and/or weekend hours as needed.
- Availability for at least 30 hours and/or four or more shifts per week.
Nice To Haves
- Experience working in a sales quota-bearing structure.
- Health and fitness-minded candidates are strongly preferred.
Responsibilities
- Be the studio’s top revenue producer and lead the team in sales.
- Maintain a minimum of four appointments per day.
- Lead the team in sales and KPIs (DPM).
- Work toward achieving the monthly package-renewal goal.
- Manage the appointment book and OrangeBook, including highlights, follow-ups, and appointment confirmations.
- Coordinate confirmation of waitlists for the following shift each day.
- Assist the Studio Manager with corporate wellness prospecting.
- Assist the Studio Manager with community engagement and relationship building with schools, charities, and organizations.
- Train less experienced Sales Associates and train new sales staff on guest onboarding and customer experience.
Benefits
- Comprehensive paid training and certifications.
- Competitive base pay, commission, and performance bonuses.
- Free studio membership.
- Product discounts.
- Flexible scheduling to accommodate educational or personal goals.
- Fitness-casual dress code.
- Passionate and collaborative work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
