Studio Sales & Operations - Lead Sales Assoc/Mem Advisor
About The Position
The Lead Sales Associate/Membership Advisor is responsible for leading studio sales and serving as the studio’s top revenue producer. The role includes a minimum expectation of four appointments per day, leading the team in sales and KPIs, and working toward monthly package renewal goals. The advisor also supports studio operations, appointment and waitlist coordination, corporate wellness prospecting, community engagement, and training newer sales associates. The position requires at least 30 hours and/or four shifts per week and may be part-time or full-time depending on the studio. Pay is $18 per hour, with additional opportunities for bonuses and other incentives. Orangetheory Fitness offers a one-hour, full-body heart-rate-zone and strength-training workout designed to provide a personalized group experience and improve overall fitness. Its vision is to be the trusted global leader of innovative heart-rate-based interval training, and its stated values are Passion, Integrity, Accountability, Innovation, and Community.
Requirements
- Excellent customer service skills.
- Previous sales experience and strong sales skills.
- Solid verbal and written communication skills.
- Ability to multitask and excel in a busy environment.
- Functional computer skills, including basic use of Microsoft Word and Excel, the internet, and computer software.
- High school diploma.
- Ability to work and function in an ORANGE TEAM environment.
- Flexibility to work day, evening, and/or weekend hours as needed.
- Availability for at least 30 hours and/or four or more shifts per week.
Nice To Haves
- Experience working in a sales-quota-bearing structure is highly preferred.
- Health- and fitness-minded people are strongly preferred.
Responsibilities
- Be the studio’s top revenue producer and lead the team in sales.
- Meet the expectation of at least four appointments per day.
- Lead the team in sales and KPIs (DPM).
- Work toward achieving the monthly package renewal goal.
- Manage the appointment book and OrangeBook, including highlights, follow-ups, and appointment confirmations.
- Coordinate daily confirmation of waitlists for the following shift.
- Assist the Studio Manager with corporate wellness prospecting.
- Assist the Studio Manager with community engagement and relationship building with schools, charities, and organizations.
- Support less experienced Sales Associates through training.
- Train new sales staff on guest onboarding and customer experience.
Benefits
- Comprehensive paid training and certifications.
- Competitive base pay, commission, and performance bonuses.
- Free studio membership.
- Product discounts.
- Flexible scheduling to accommodate educational or personal goals.
- Fitness casual dress code.
- Passionate and collaborative work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
