Lead Retail Team Member
About The Position
As a Lead Retail Team Member at Maverik, you will help lead the store floor, support key store operations, and step in when the team needs support. This full-time role is cross-trained between Food Service and Front-of-Store. You will help set the tone for the store through strong customer service, teammate support, and dependable coverage during busy periods and critical shifts. You will model and reinforce Maverik’s GET (Greet, Engage, and Thank) customer service expectations, helping provide prompt, friendly, and professional service. You will also support team members and customers on the floor and help keep the store stocked, organized, and ready for customers. Store operations include managing inventory, handling cash, completing shift checkout, and required reporting. The position is in a fast-paced 24/7 store environment. Scheduling flexibility may be needed, including nights, weekends, and holidays. Physical work includes frequent standing, walking, handling, reaching, bending, and other movement, and may require moving objects weighing up to 50 pounds. Team members must work safely with equipment that generates and maintains high temperatures while wearing appropriate personal protective equipment.
Requirements
- Must be 21 or older to apply.
- Thrive in a fast-paced environment and be able to multitask.
- Be flexible to work potentially nights, weekends, and holidays at a 24/7 store.
- Food Handler Permit, if required by the applicable store, county, or jurisdiction.
- Ability to meet the physical requirements, including frequent standing, walking, handling, reaching, bending, stooping, squatting, crouching, kneeling, pushing, and potentially lifting, carrying, or moving objects weighing up to 50 pounds.
- Ability to work safely with high-temperature equipment while wearing appropriate personal protective equipment.
Responsibilities
- Model and reinforce Maverik’s GET (Greet, Engage, and Thank) customer service expectations.
- Provide prompt, friendly, and professional service and help Team Members deliver an exceptional customer experience.
- Support team members and customers and help on the store floor.
- Help maintain a stocked, organized, customer-ready store.
- Manage inventory and handle cash.
- Complete shift checkout and required reporting.
- Work safely with equipment that generates and maintains high temperatures, using appropriate personal protective equipment.
Benefits
- Employee fuel discount and 50% off food and drinks.
- Annual profit sharing for eligible Team Members.
- Full-time Team Members have access to medical, dental, and vision insurance.
- 401(k) plan with company match.
- $20,000 company-paid life insurance for full-time Team Members.
- Parental leave for full-time Team Members.
- Education assistance or reimbursement program for full-time Team Members.
- Growth opportunities, including promotion from within and consistent raises.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
