Lead Retail Team Member

Maverik•American Falls, ID
•$16 - $18

About The Position

The Lead Retail Team Member helps lead the store floor, supports key store operations, and steps in when the team needs coverage. This position is cross-trained between Food Service and Front-of-Store and helps maintain a positive customer experience through dependable teamwork and leadership. The role models Maverik’s GET (Greet, Engage, and Thank) service expectations, supports team members and customers, and helps keep the store stocked, organized, and ready for business. Duties also include managing inventory, handling cash, completing shift checkout, and keeping required reporting up to date.

Requirements

  • Must be at least 21 years old to apply.
  • Ability to thrive in a fast-paced environment and multitask.
  • Schedule flexibility, including potential night, weekend, and holiday work.
  • Food Handler Permit if required by the applicable store, county, or jurisdiction.

Responsibilities

  • Model and reinforce GET (Greet, Engage, and Thank) customer service expectations by providing prompt, friendly, and professional service.
  • Help Team Members consistently deliver an exceptional customer experience.
  • Support team members and customers and provide leadership on the store floor.
  • Keep the store stocked, organized, and ready for customers.
  • Manage inventory, handle cash, complete shift checkout, and maintain required reporting.
  • Step in to support store coverage during busy periods or critical shifts.

Benefits

  • Employee fuel discount.
  • 50% off food and drinks.
  • Annual profit sharing.
  • Medical, dental, and vision insurance for full-time Team Members.
  • 401(k) plan with company match.
  • $20,000 company-paid life insurance.
  • Parental leave.
  • Education assistance or reimbursement program.
  • Opportunities for promotion from within and consistent raises.
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