Lead Retail Team Member
About The Position
As a Lead Retail Team Member at Maverik, you’ll help lead the store floor, support key store operations, and step in when the team needs assistance. This full-time role is cross-trained between Food Service and Front-of-Store. You’ll help set the tone for the store through customer service, teammate support, and dependable coverage during busy periods or critical shifts. You’ll model and reinforce Maverik’s GET (Greet, Engage, and Thank) customer service expectations, helping provide prompt, friendly, and professional service. You’ll support customers and team members on the floor and help keep the store stocked, organized, and ready for customers. Store operations also include managing inventory, handling cash, completing shift checkout, and completing required reporting. The position requires flexibility to work in a 24/7 store, potentially including nights, weekends, and holidays. Physical duties include frequent standing, walking, handling, reaching, bending, and other movements, as well as potentially lifting or moving objects up to 50 pounds. The role also requires working safely with equipment that generates and maintains high temperatures while wearing appropriate personal protective equipment.
Requirements
- Must be 21 or older to apply.
- Hardworking and able to thrive in a fast-paced environment while multitasking.
- Flexible schedule, including potential nights, weekends, and holidays, in a 24/7 store.
- Food Handler Permit if required by the applicable store, county, or jurisdiction.
- Able to meet the physical requirements, including potentially lifting, carrying, or moving objects weighing up to 50 pounds.
Responsibilities
- Model and reinforce Maverik’s GET (Greet, Engage, and Thank) customer service expectations.
- Provide prompt, friendly, and professional service and help Team Members deliver an exceptional customer experience.
- Lead and support team members and customers on the store floor.
- Support daily store operations and help cover busy periods or critical shifts.
- Keep the store stocked, organized, and ready for customers.
- Manage inventory and handle cash.
- Complete shift checkout and required reporting.
- Work safely with equipment that generates and maintains high temperatures while wearing appropriate personal protective equipment.
Benefits
- Employee fuel discount and 50% off food and drinks.
- Annual profit sharing for eligible Team Members.
- Full-time Team Members have access to medical, dental, and vision insurance.
- 401(k) plan with company match.
- $20,000 company-paid life insurance.
- Parental leave.
- Education assistance or reimbursement program.
- Growth opportunities, including promotion from within and consistent raises.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
