Internal Lead Retail Team Member
About The Position
The Lead Retail Team Member helps lead the store floor, supports key store operations, and steps in when the team needs coverage, including during busy periods or critical shifts. The role is cross-trained between Food Service and Front-of-Store and helps maintain an excellent customer experience while building leadership experience. The position models Maverik’s GET (Greet, Engage, and Thank) customer service expectations and supports team members and customers. It also helps keep the store stocked, organized, and ready for customers; manages inventory and cash; completes shift checkout; and handles required reporting.
Requirements
- Must be 21 or older to apply.
- Thrive in a fast-paced environment and be able to multitask.
- Have a flexible schedule, including potential night, weekend, and holiday work.
- Have a Food Handler Permit if required by the applicable store, county, or jurisdiction.
- Be able to work safely with equipment that generates and maintains high temperatures while wearing appropriate personal protective equipment.
- Be able to meet the position's physical requirements, including frequent standing, walking, handling, reaching, bending, stooping, squatting, crouching, kneeling, pushing, and potentially lifting, carrying, or moving objects up to 50 pounds.
Responsibilities
- Model and reinforce GET (Greet, Engage, and Thank) customer service expectations by providing prompt, friendly, and professional service.
- Help Team Members consistently deliver an exceptional customer experience.
- Support team members, customers, and floor operations as a leader and team player.
- Keep the store stocked, organized, and ready for customers.
- Manage inventory and handle cash.
- Complete shift checkout and required reporting.
- Step in to cover busy periods or critical shifts as needed.
Benefits
- Employee fuel discount and 50% off food and drinks.
- Annual profit sharing for eligible Team Members.
- Medical, dental, and vision insurance for full-time Team Members.
- 401(k) plan with company match.
- $20,000 company-paid life insurance.
- Parental leave.
- Education assistance or reimbursement program.
- Growth opportunities, including promotion from within and consistent raises.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
