Lead Retail Operations Truenorth

Vail Resorts•Truckee, CA

6d•$23 - $27

About The Position

Join a world-class mountain shop team and help guests find the gear and services they need for outdoor experiences. The posting describes training in all aspects of selling the latest outdoor gear, with no prior experience required. Retail associates may work across multiple departments and roles, including resort activities, retail rental operations, food and beverage support, ticket sales or scanning, lift operations, and base area operations. This is a winter seasonal position for 2026/2027, with full-time and part-time hours available. The starting pay range is $23.00–$26.88 per hour. Housing is not available. Applications are accepted until December 15 or until positions are filled, whichever comes first.

Requirements

At least 18 years of age.
Ability to work a flexible schedule, including nights, holidays, and weekends.
Commitment to exceptional customer service.
Ability to stand and move in an active, team-oriented environment for extended periods.
Must be able to communicate fluently in English.

Responsibilities

Provide excellent guest service and product knowledge.
Outfit guests with the latest outdoor gear; training is provided.
Work with teammates to maintain safety standards.
May perform other duties such as cashiering, rentals, or assisting other departments.
Perform other duties as assigned.
Work across departments or in roles that may include resort activities, retail rental operations, food and beverage support, ticket sales or scanning, lift operations, and base area operations.