Lead Retail Clerk

Boyd Gaming•Saint Charles, MO

About The Position

The Lead Retail Clerk supervises store operations and personnel and performs ordering, pricing, and merchandising functions. The role is responsible for training, evaluating, supervising, and disciplining retail staff; maintaining professional, high-standard customer service; and ensuring the store is adequately staffed in response to business demands. The Lead Retail Clerk also oversees merchandise displays, store cleanliness and organization, inventory levels, and pricing. Other duties include reporting merchandise losses or defects, communicating feedback about merchandise, conducting quarterly inventory, and verifying and authorizing cash transactions such as bank issuance, voids, and over-rings.

Requirements

Must be at least 21 years of age.
Must be thoroughly knowledgeable about product lines and retail operations.
Must have excellent customer service and communication skills.
Must be detail oriented.
Must be able to obtain and maintain any necessary licenses and/or certifications.

Nice To Haves

One year of experience in a similar position in a retail store preferred.
At least one year of experience in retail buying and merchandising preferred.

Responsibilities

Supervise store operations and personnel.
Perform ordering, pricing, and merchandising functions.
Train, evaluate, supervise, and discipline retail staff.
Maintain a professional and high standard of customer service.
Report merchandise losses or defects.
Receive, analyze, and communicate feedback regarding store merchandise.
Prepare the store and conduct quarterly inventory according to policy.
Maintain adequate staffing levels in response to business demands.
Supervise merchandise displays and ensure the store is clean and organized.
Monitor inventory levels.
Verify and authorize cash transactions, including bank issuance, voids, and over-rings.
Ensure merchandise is priced properly.