Lead Retail Clerk

Ameristar Casino Resort Spa St. Charles•Saint Charles, MO

About The Position

The Lead Retail Clerk supervises store operations and personnel. The role performs ordering, pricing, and merchandising functions; trains, evaluates, supervises, and disciplines retail staff; and maintains a professional standard of customer service. The Lead Retail Clerk reports merchandise losses or defects, gathers and communicates feedback about merchandise, prepares the store for and conducts quarterly inventory, and maintains staffing levels in response to business demands. The role oversees merchandise displays, store cleanliness and organization, inventory levels, pricing, and authorization of cash transactions such as bank issuance, voids, and over-rings.

Requirements

Must be at least 21 years of age.
Must be thoroughly knowledgeable about product lines and retail operations.
Must have excellent customer service and communication skills.
Must be detail-oriented.
Must be able to obtain and maintain any necessary licenses and/or certifications.

Nice To Haves

One year of experience in a similar position in a retail store preferred.
At least one year of experience in retail buying and merchandising preferred.

Responsibilities

Supervise store operations and personnel.
Perform ordering, pricing, and merchandising functions.
Train, evaluate, supervise, and discipline retail staff.
Maintain a professional and high standard of customer service.
Report merchandise losses or defects.
Receive, analyze, and communicate feedback regarding store merchandise.
Prepare the store and conduct quarterly inventory according to policy.
Maintain adequate staffing levels in response to business demands.
Supervise and oversee merchandise displays, cleanliness, and store organization.
Monitor inventory levels.
Verify and authorize cash transactions, including bank issuance, voids, and over-rings.
Ensure proper pricing of merchandise.