Lead Receptionist

Brookdale Senior Living Inc.•Cape May Court House, NJ

5h•$16 - $19

About The Position

The Lead Receptionist leads the reception area and serves residents, visitors, and staff by providing information and assistance in a friendly, efficient, and courteous manner. The role welcomes visitors, answers questions, ensures visitors sign guest sheets, and answers or directs phone calls to residents and staff. Duties may also include sorting, delivering, and collecting community and resident mail; performing basic office and clerical functions; maintaining visitor logs; and responding to resident emergencies by contacting appropriate internal and external parties according to community protocol.

Requirements

High school diploma or GED required.
One to two years of related experience and/or training, or an equivalent combination of education and experience.

Responsibilities

Lead the reception area and serve residents, visitors, and staff by providing friendly, efficient, and courteous information and assistance.
Greet visitors, answer questions, ensure visitors sign guest sheets, and answer or direct phone calls to the appropriate residents and staff.
May sort, deliver, and collect incoming and outgoing community and resident mail.
May perform basic office and clerical functions and maintain visitor logs.
May respond to resident emergencies by contacting appropriate internal and external parties according to community protocol.

Benefits

Medical, dental, and vision insurance (eligibility varies by employment status).
401(k).
Associate assistance program.
Employee discounts.
Referral program.
Early access to earned wages for hourly associates outside California.
Optional voluntary benefits, including identity theft protection and pet insurance.
Paid time off for full-time associates.
Paid holidays for full-time associates.
Company-provided life insurance for full-time associates.
Adoption benefit for full-time associates.
Short- and long-term disability for full-time associates.
Flexible Spending Accounts for full-time associates.
Health Savings Account for full-time associates.
Optional life and dependent life insurance for full-time associates.
Optional accident, critical illness, hospital indemnity insurance, and legal plan for full-time associates.
Tuition reimbursement for full-time associates.
Team-based bonus opportunities.
Eligible associates who have worked at Brookdale for at least one year may receive an advance of up to $725, less applicable taxes and withholding, toward U.S. naturalization application costs.