Lead Program Applications and Compliance Specialist

City of Burlington, Vermont•Burlington, VT

6d•Hybrid

About The Position

The Lead Program Applications and Compliance Specialist verifies household eligibility for the Burlington Lead Program (BLP), develops and processes program applications, and provides project management and compliance support for lead program projects. The role works directly with program participants, property owners, and tenants, and supports enrollment, financial tracking, relocation, contracting, permitting, reporting, and grant close-out activities. The position is represented by the American Federation of State, County and Municipal Employees and is classified at Pay Grade 16, with an hourly pay range of $31.70 to $35.33. Remote Tier 3 allows up to two days of remote work per week. The specialist reviews applications and verifies income sources in accordance with HUD requirements; supports outreach and enrollment; tracks invoices, purchase orders, and grant finances; and assists with participant relocation under the federal Uniform Relocation Act. The role also maintains HUD project files, supports contracts and permits, prepares reports and correspondence, and helps implement current HUD guidance and program policies. After obtaining the required certification, the specialist may perform Lead Inspector/Risk Assessor duties, including collecting dust samples and interpreting test results. The City seeks someone able to communicate effectively with participants and stakeholders, handle sensitive financial information, manage a workload with minimal instruction, and comply with applicable regulations. The position also calls for a commitment to diversity, equity, and cultural competency.

Requirements

Bachelor’s degree in a related field and two years of related professional experience; additional experience may substitute for a degree at a rate of two years of experience for each year of degree requirement.
Ability to support City diversity, equity, and cultural competency efforts and work effectively across diverse cultures and constituencies.
Demonstrated commitment to diversity, equity, and inclusion through ongoing training and professional development.
Ability to communicate effectively with property owners and occupants to obtain sensitive personal financial information by phone, email, and in person.
Ability to meet with and educate participants about program benefits and the dangers of lead paint.
Regular attendance.
Ability to understand and comply with State, Federal, and City standards, rules, and regulations.
Demonstrated organizational skills and attention to detail.
Computer proficiency, including databases, word processing, spreadsheets, and email.
Ability to plan, organize, and coordinate workload to meet deadlines.
Ability to assume administrative responsibility for the Lead Program and complete tasks with minimal instruction.
Effective written and oral communication skills.
Ability to resolve conflicts and adversarial opinions when working with contractors, property owners, and tenants.
Ability to work independently and as part of a team, and to budget time and tasks.
Ability and desire to obtain a Vermont Lead Inspector/Risk Assessor license.

Nice To Haves

Experience collecting income documents, such as for Section 8, HUD, or benefits programs.
Experience in income qualification, finance, historic preservation, environmental sciences, community development, or construction management.
Experience administering federal programs and/or knowledge of housing programs.
Public-sector experience.
Knowledge of building components and basic construction methods.

Responsibilities

Review and process all Burlington Lead Program applications.
Determine participant eligibility by verifying income sources in accordance with HUD requirements.
Work with participants by phone, email, in person, and direct mail to collect income documents.
Conduct outreach to property owners and tenants to encourage participation.
Guide participants through application and enrollment.
Assist with developing and implementing program marketing and enrollment efforts.
Assist with developing and implementing policies and procedures for collecting, organizing, and storing personal information in accordance with changing HUD guidelines.
Complete invoicing and payment tracking for lead program projects.
Create purchase orders and track payments using city financial software.
Support grant financial and project tracking.
Assist with relocating program participants while ensuring compliance with the federal Uniform Relocation Act.
Improve, streamline, and implement relocation policies and procedures.
Prepare commitment letters and other correspondence.
Assist with preparing legal contracts and amendments, and attend and perform contract closings.
Assist with permitting from application through permit close-out.
Support program staff with reporting requirements and prepare and provide reports to appropriate parties.
Maintain complete electronic and paper HUD project files through grant close-out.
Assist with preparing and executing mortgage discharges and subordination requests.
Assist with preparing and executing Section 106 Historic Preservation reviews.
Understand and assist with implementing current and updated HUD policy guidance.
Obtain a Lead Inspector/Risk Assessor license and perform related duties as needed after certification, including collecting dust samples and interpreting test results.
Perform other duties as required.