Compliance Program Specialist

Hawaii Medical Service Association • Honolulu, HI

1d

About The Position

The Compliance Program Specialist supports HMSA’s Compliance and Ethics Program by promoting effective communication among the compliance and ethics office, employees, contingent workers, and vendors. The role responds to routine, non-complex inquiries through established channels and escalates matters as appropriate.

The specialist supports the development and delivery of compliance and ethics training, including conducting needs analyses, coordinating with stakeholders, preparing reports, and serving as the division’s technical expert for the enterprise learning management system. The role also assists with program policies and procedures, Code of Conduct distribution, program oversight reporting, and investigations of alleged or potential violations.

The position requires maintaining relevant compliance and ethics knowledge, addressing knowledge gaps as needed, and working cooperatively with Compliance and Ethics staff and HMSA operating and executive management. The specialist is expected to model courtesy, care, helpfulness, and respect when interacting with employees, members, visitors, and the public, and to perform other assigned responsibilities.

Requirements

• Bachelor’s degree and one year of related work experience, including audit, legal, or compliance-related experience; or an equivalent combination of education and related work experience.
• Effective verbal and written communication skills.
• Familiarity with general compliance and ethics issues.
• Intermediate working knowledge of Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.

Responsibilities

• Promote effective communication between the compliance and ethics office, employees, contingent workers, and vendors.
• Respond to routine, non-complex inquiries through established communication channels and escalate matters to the appropriate manager, officer, or program Compliance Officer.
• Conduct training needs analyses and design and implement ethics and compliance program training.
• Coordinate with stakeholders to ensure training curriculum and methods meet regulatory and corporate objectives.
• Develop routine and ad hoc reports and serve as the division technical expert for the enterprise learning management system.
• Assist in implementing and operating the Compliance and Ethics Program, including distributing the Code of Conduct and related policies and procedures.
• Assist with preparing periodic program-effectiveness reports for department leadership, the Compliance & Ethics Advisory Committee, and the Board of Directors.
• Support senior team members in investigating alleged actual or potential violations reported under the corporate Compliance and Ethics Program.
• Assist in preparing investigation findings and recommendations reports as appropriate.
• Maintain relevant knowledge by participating in professional organizations, conferences, seminars, and meetings, and address knowledge gaps as needed.
• Maintain satisfactory interpersonal relationships and coordinate with staff across the department and HMSA to accomplish job responsibilities.
• Model courtesy, care, helpfulness, and respect in interactions with members, visitors, the public, and employees.
• Perform other miscellaneous responsibilities and duties as assigned or directed.

What This Job Offers

• Job Type: Full-time