Compliance Program Specialist

PNC Bank•Pittsburgh, PA

2d•Onsite

About The Position

The Compliance Program Specialist works within PNC's Enterprise Compliance organization and supports the development, implementation, and ongoing oversight of AI tools on PNC-approved technology solutions to help execute PNC’s Compliance Framework. The role supports identification of GenAI and Agentic AI opportunities, collaboration with Compliance and Technology stakeholders to define solution requirements, construction of data solutions, solution development, testing, governance approval, monitoring, and recommendations for changes to existing solutions. The position is based primarily in a PNC office in Pittsburgh, PA; Cleveland, OH; Birmingham, AL; or East Brunswick, NJ. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. The role also implements compliance programs to prevent illegal, unethical, or improper business practices. It supports business initiatives by gathering and analyzing data for compliance risks, identifying compliance impacts and existing or emerging risks, researching regulatory requirements, and helping ensure materials, policies, procedures, and business activity align with applicable requirements. The specialist coordinates compliance monitoring, executes program objectives for assigned areas, prepares reports, identifies and escalates issues through governance channels, and may assist with updating reports and suggesting resolutions. Roles at this level typically require a university or college degree and 2+ years of relevant professional experience, although a comparable combination of education, job-specific certifications, and experience may be considered in lieu of a degree. The role is incentive eligible, with payment based on company, business, and/or individual performance. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

Typically, a university or college degree and 2+ years of relevant professional experience; a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered in lieu of a degree.
Demonstrate appropriate knowledge, skills, and abilities for the role.
Customer-focused approach, with knowledge of practices that align customer needs and satisfaction with business decisions and customer solutions.
Ability to assess and manage risks associated with business objectives and activities in support of PNC's Enterprise Risk Management Framework.

Nice To Haves

Familiarity with Microsoft Copilot, Neo4j, and other AI systems.
Compliance reporting.
Customer risk knowledge.
Decision-making skills.
Knowledge of regulatory requirements.
Risk assessment skills.
Risk control knowledge.
Knowledge of strategic objectives.
Accuracy and attention to detail.
Knowledge of anti-money laundering and sanctions policies and procedures.
Knowledge of audit and compliance functions, auditing, fraud management, and internal controls.
Problem-solving skills.

Responsibilities

Support identification of opportunities to use GenAI and Agentic AI in Enterprise Compliance.
Work with Compliance and Technology stakeholders to identify design requirements for GenAI and Agentic AI solutions.
Assist in constructing data solutions needed to support compliance use cases.
Develop solutions on PNC-approved technologies independently or in collaboration with Technology partners.
Coordinate testing of developed solutions with input from appropriate stakeholders.
Support documentation and workflow of governance processes for solution approval.
Perform ongoing monitoring of developed solutions and recommend changes as needed.
Implement compliance programs to prevent illegal, unethical, or improper business practices.
Gather and analyze data to identify compliance risks and, where appropriate, suggest resolutions.
Escalate identified risks to senior team members as necessary.
Identify compliance impacts on marketing materials, sales programs, product development, documentation review, and other business initiatives.
Assess activity for existing and emerging risks and, where applicable, evaluate the materiality of identified risks.
Research current laws, rules, and other regulatory requirements; draft or assess Compliance Manuals, Front Office materials, policies, and procedures for alignment.
Coordinate the compliance monitoring program and review activity against established risk control limits.
Execute compliance program objectives for assigned areas, products or services, and applicable regulations; communicate and socialize objectives with business partners as needed.
Challenge analyses under supervision and formulate recommendations.
Prepare compliance reports, identify issues shown by reports, and escalate through proper governance channels as needed.
Assist with updating or implementing new or enhanced reports to support timely and effective regulatory compliance.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature.
Dental and vision options.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match.
Pension and stock purchase plans.
Dependent care reimbursement account.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select programs that are fully paid.
Wellness program with financial incentives.
Maternity and/or parental leave.
Up to 11 paid holidays each year.
9 occasional absence days each year, unless otherwise required by law.
Between 15 and 25 vacation days each year, depending on career level and years of service.