Compliance Program Specialist

HMSA•Honolulu, HI

2d•Hybrid

About The Position

The Compliance Program Specialist supports HMSA’s Compliance and Ethics Program by promoting effective communication among the compliance and ethics office, employees, contingent workers, and vendors. The role responds to routine, non-complex inquiries through established communication channels and escalates issues to the appropriate compliance leadership. The specialist conducts training needs analyses; designs and implements ethics and compliance training; coordinates with stakeholders to ensure training aligns with regulatory and corporate objectives; prepares routine and ad hoc reports; and serves as the division’s technical expert for the enterprise learning management system. The role also supports implementation and operation of the program, including distribution of the Code of Conduct and related policies and procedures. The position assists with periodic program-effectiveness reporting for department leadership, the Compliance & Ethics Advisory Committee, and the Board of Directors. It provides support for investigations of alleged or potential program violations and helps prepare investigation findings and recommendations. The specialist maintains relevant professional knowledge, builds effective working relationships across HMSA, and performs other assigned duties.

Requirements

Bachelor’s degree and one year of related work experience, including audit, legal, or compliance-related experience, or an equivalent combination of education and related work experience.
Effective verbal and written communication skills.
Familiarity with general compliance and ethics issues.
Intermediate working knowledge of Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.

Responsibilities

Promote effective communication between the Compliance and Ethics office, employees, contingent workers, and vendors.
Respond to routine, non-complex inquiries through established communication channels and escalate issues to the appropriate C&E Manager, C&E Officer, or program Compliance Officer.
Conduct training needs analyses and design and implement ethics and compliance program training.
Coordinate with stakeholders to ensure training curriculum and methods meet regulatory and corporate objectives.
Develop routine and ad hoc reports and serve as the division technical expert for the enterprise learning management system.
Assist with implementation and operation of the Compliance and Ethics Program, including distribution of the Code of Conduct and related policies and procedures.
Assist in preparing periodic reports on program effectiveness for department leadership, the Compliance & Ethics Advisory Committee, and the Board of Directors.
Support senior team members in investigating alleged actual or potential violations and help prepare reports of findings and recommendations.
Maintain knowledge of compliance, ethics, and related fields through professional organizations, conferences, seminars, and meetings, and address relevant knowledge gaps.
Maintain satisfactory working relationships with Compliance and Ethics staff and operating and executive management; coordinate and cooperate with staff across HMSA.
Treat members, visitors, the public, and employees with courtesy, care, helpfulness, respect, and sensitivity, and serve as a role model for others.
Perform other responsibilities and duties as assigned or directed.