Lead Product Manager

CDK Global•Portland, OR

3d•$160,000 - $180,000•Hybrid

About The Position

CDK Global is seeking an experienced Product Manager to join its Shared Services and Platform Portfolio, focusing on modernizing the Cloud Platform for Vehicle Inventory Solutions. The role leads the Product Development Life Cycle (PDLC), working with internal stakeholders across marketing, sales, finance, customer experience, and engineering, as well as external stakeholders such as ISVs, dealers, and vendor management. The position oversees products from ideation through end-of-life, aligning features with business strategy and customer needs. It shapes requirements, develops user stories and epics, manages and prioritizes team backlogs, supports agile delivery, and monitors product success metrics. The role is hybrid, with workdays in either CDK's Portland, Oregon, or Austin, Texas, office and remote work on remaining days. Candidates must live within commuting distance of the selected office. Travel may be up to 25% of the time.

Requirements

Bachelor’s degree in Computer Science, Business, Engineering, or equivalent industry experience.
At least 8 years of Product Management experience in Enterprise SaaS, including full lifecycle management.
Experience managing Platform Services products.
Familiarity with Agile software and DevOps methodologies and working with globally distributed teams.
Proven success creating user stories and driving end-to-end product releases.
Strong written and verbal communication skills, including experience facilitating customer communications.
Ability to collaborate and build consensus across cross-functional areas.
Strong technical aptitude and ability to translate business requirements into actionable user stories.
Proven track record of product execution in a dynamic environment.
Willingness to travel up to 25% of the time.
Legally authorized to work in the United States without current or future employment-based visa sponsorship.

Nice To Haves

Knowledge of the automotive or related industries and relevant customer environments.
Experience with the Pragmatic Institute framework.
Experience in operations management and go-to-market strategies.

Responsibilities

Oversee the full product lifecycle from ideation to end-of-life, ensuring features align with business strategy and customer needs.
Collaborate with marketing, sales, finance, customer experience, engineering, and partner management teams to prioritize enhancements, manage the roadmap, and drive revenue growth.
Champion modernization of CDK’s Vehicle Platform and align inventory products and experiences to provide a seamless customer experience.
Assist in defining individual product requirements in support of the overall product strategy.
Ensure user personas and product requirements are accurately reflected in user stories, and develop epics as needed.
Partner with Scrum Masters and agile teams on backlog grooming and timely decisions about product requirement trade-offs.
Translate product vision and features (epics) into user stories using dealer and customer feedback and user persona analysis.
Manage sprint-team backlogs, prioritize the user backlog, and support the product lifecycle from definition through retrospective.
Work with other product managers and product marketing to articulate the value proposition for user stories and features.
Understand and monitor product success metrics such as adoption, profitability, NPS, and market share growth, including their relationship to user stories and features.
Build functional expertise and subject-matter expertise through training and collaboration with experienced CDK product managers.