Lead Product Manager

CDK Global • Portland, OR

1d • Hybrid

About The Position

CDK Global is seeking an experienced Product Manager for its Shared Services and Platform Portfolio, focused on modernizing the Cloud Platform for Vehicle Inventory Solutions. The role leads the Product Development Life Cycle and works with internal stakeholders—including marketing, sales, finance, customer experience, and engineering—as well as external stakeholders such as ISVs, dealers, and vendor management teams. The position is hybrid and requires working some days in CDK’s Portland, Oregon, or Austin, Texas, office and remotely on the remaining days. Candidates must live within commuting distance of the applicable office. Travel of up to 25% is required.

The Lead Product Manager oversees products from ideation through end-of-life, ensuring features align with business strategy and customer needs. The role shapes product requirements, translates product vision and features into user stories and epics, manages sprint-team backlogs, and collaborates with agile teams on prioritization and product decisions. It also monitors product success metrics and helps communicate the value proposition of features and user stories.

Applicants must be legally authorized to work in the United States without current or future employment-based visa sponsorship. CDK is an Equal Opportunity Employer and states that reasonable accommodations will be made for qualified employees with disabilities, absent undue hardship.

Requirements

• Bachelor’s degree in Computer Science, Business, Engineering, or equivalent industry experience.
• At least 8 years of Product Management experience in Enterprise SaaS, including full lifecycle management.
• Experience managing Platform Services products.
• Familiarity with Agile software and DevOps methodologies and experience working with globally distributed teams.
• Proven success creating user stories and driving end-to-end product releases.
• Strong written and verbal communication skills, including experience facilitating customer communications.
• Ability to collaborate and build consensus across cross-functional areas.
• Strong technical aptitude and ability to translate business requirements into actionable user stories.
• Proven track record of product execution in a dynamic environment.
• Willingness to travel up to 25% of the time.
• Must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship.

Nice To Haves

• Knowledge of the automotive or related industries and relevant customer environments.
• Experience with the Pragmatic Institute framework.
• Experience in operations management and Go-To-Market strategies.

Responsibilities

• Lead the full product lifecycle, from ideation through end-of-life, aligning product features with business strategy and customer needs.
• Collaborate with marketing, sales, finance, customer experience, engineering, and partner management teams to prioritize enhancements, manage the roadmap, and drive revenue growth.
• Champion modernization of CDK’s Vehicle Platform and align inventory products and experiences to deliver a seamless customer experience.
• Assist in defining individual product requirements in support of the overall product strategy.
• Ensure user personas and product requirements are accurately reflected in user stories, and develop epics as needed.
• Partner with Scrum Masters and agile teams on backlog grooming and timely decisions about product-requirement trade-offs.
• Translate product vision and features into user stories using dealer and customer feedback and user-persona analysis.
• Manage sprint-team backlogs, prioritize user backlog, and support the product lifecycle from definition through retrospective.
• Work with other product managers and product marketing to articulate the value proposition for user stories and features.
• Understand and monitor product success metrics, including adoption, profitability, NPS, and market-share growth, and their relationship to user stories and features.
• Build functional expertise and subject-matter knowledge through training and collaboration with experienced CDK product managers.

Benefits

• Medical, dental, and vision benefits.
• Paid Time Off (PTO).
• 401K Matching Program.
• Tuition Reimbursement.
• Annual performance bonus and/or other applicable incentive compensation plans may be included in the total compensation package.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior