Lead product manager

WRITER•San Francisco, CA

2d•$183,000 - $283,000

About The Position

WRITER is hiring a product manager to help shape its product as generative AI changes how work gets done. The role operates as a force multiplier across the product organization, setting direction for ambiguous problem spaces, aligning stakeholders, and ensuring critical initiatives ship with excellence. The product manager owns high-impact work spanning multiple product areas and teams, balancing strategic planning with hands-on execution. The role reports directly to Wil Pong, VP of Product. WRITER is open to hiring at multiple levels, with compensation scaled to experience, expertise, and scope.

Requirements

At least 8 years of product management experience, with a record of owning and shipping complex, high-impact products; SaaS, platform, infrastructure, or AI/ML environments are preferred.
Senior- or staff-level experience independently handling ambiguous, multi-team problem spaces and influencing outcomes beyond one's immediate team.
Strong customer focus, including direct customer engagement and the ability to synthesize feedback into an understanding of workflows and pain points.
Technical credibility to work meaningfully with engineers and researchers on system design, LLM capabilities, data, and architecture.
Ability to combine strategic thinking with hands-on execution, from setting product vision to managing release details.
Exceptional communication skills and ability to build alignment with varied audiences without relying on organizational authority.
Ability to mentor others and define success using a data-informed, outcome-driven approach.

Nice To Haves

Experience building products powered by LLMs, generative AI, or large-scale AI/ML systems.
Background in enterprise software, developer platforms, or developer-facing products.
Familiarity with AI governance, guardrails, and operational considerations for deploying AI in regulated or high-stakes environments.

Responsibilities

Drive high-impact product initiatives end-to-end, from discovery and problem definition through launch, adoption, and iteration across multiple squads and product surfaces.
Shape product strategy and roadmaps with the VP of Product and product leadership, translating company goals into sequenced product bets.
Engage enterprise buyers, end users, and prospects to identify unmet needs, validate problem-solution fit, and represent customer perspectives in product decisions.
Partner with engineering and design to define requirements, navigate technical tradeoffs, and prioritize product development, including discussions involving LLMs, agents, platform architecture, and data.
Align stakeholders across go-to-market, sales, marketing, customer success, and executive leadership; communicate strategy and tradeoffs clearly to different audiences.
Define and own success metrics, use quantitative and qualitative signals to evaluate impact and adjust course, and communicate outcomes to leadership.
Mentor and coach product managers, model strong product practices, and foster rigor, customer focus, and velocity.

Benefits

Generous paid time off and company holidays.
Medical, dental, and vision coverage for employees and their families.
16 weeks of paid parental leave for all parents.
Fertility and family planning support.
Early-detection cancer testing through Galleri.
Flexible spending account and dependent care FSA options.
Health savings account for eligible plans, with a company contribution.
Annual wellness stipend for expenses such as gym, massage or chiropractic care, and personal training.
Annual learning and development stipend.
Company-wide and team off-sites.
Competitive compensation, company stock options, and a 401(k).