Lead Product Manager

FINRA•Plano, TX

2d•$114,200 - $248,700•Hybrid

About The Position

The Lead Product Manager owns the vision, strategy, roadmap, and feature definition for multiple and/or complex products. The role plans and manages products and product features through the product development process, manages product-group backlogs, prioritizes work, and makes product decisions based on user and stakeholder needs. It operates with a high level of autonomy, manages multiple product designs at a time, and partners closely with the business to understand pain points and develop strategy. The role leads product definition and portfolio management, including identifying user needs and product gaps through data, research, and experimentation; owning roadmaps and trade-off decisions; and building partnerships across stakeholder, design, architecture, and technology teams. It oversees planning and prioritization, requirements development, backlog management, user experience direction, release goals, and issue resolution. The Lead Product Manager facilitates product development, validates acceptance criteria, provides UX/UI approval, tracks delivery, and addresses risks to quality and timing. The role also leads complex launches, coordinates UAT when needed, prepares product documentation and training, monitors launch outcomes, and incorporates feedback into future releases. Ongoing work includes monitoring product performance and user issues, identifying improvement opportunities, representing the team in stakeholder discussions and business reviews, coaching junior product managers, and advancing product development practices. The position includes collaboration in person and virtually in support of FINRA’s mission of investor protection and market integrity, demonstration of FINRA’s values, and other responsibilities as assigned. This is a hybrid role with defined in-person presence requirements. Extended hours may be required. Salary ranges vary by listed work location, from $114,200 to $248,700. Employees may be eligible for a discretionary bonus in addition to base pay.

Requirements

Bachelor’s degree in Business, Marketing, Engineering, Communications, or a related field, or equivalent work experience in a related field.
At least 7 years of experience in one or more of product management, project management, business analysis, program management, or product marketing.
At least 5 years of experience in product and/or experience management.
Strong writing ability.
Strong business acumen.
Experience with Agile software development.
Experience working cross-functionally in a large organization.
Experience working closely with senior leadership.
Experience translating data into quantifiable actions or deliverables.

Nice To Haves

Master’s degree in Business Administration or a similar advanced degree.
CSPO certification.
Experience in the financial services industry.
Strong financial acumen.
Experience collaborating closely with senior leadership.
Experience providing guidance and direction to cross-functional resources.

Responsibilities

Develop a deep understanding of the business, product areas, and relevant data to inform decisions.
Define multiple and/or complex products, identify user needs and gaps, and create product vision, strategy, and requirements documents.
Use available data, commission research, and conduct experiments and primary research to uncover user value.
Develop, manage, and own roadmaps for multiple and/or complex products, making product trade-off decisions.
Build partnerships with stakeholder teams and coordinate with interdependent teams, influencing leadership to drive efficiencies.
Maintain working relationships with business and product stakeholders, UI/UX, architecture, and technology teams; participate in product-domain intake.
Lead product planning and oversee requirements such as user stories, acceptance criteria, and use cases.
Maintain a prioritized backlog aligned with user value, product strategy, resource capacity, data, and analytics.
Work with UI/UX to set product user-experience direction; determine and monitor release goals, prioritization, implementation, and iteration plans.
Resolve problems escalated during the product process.
Facilitate development by reviewing technology-team demos and validating acceptance criteria; provide UX/UI approval for assigned products.
Track development and resolve escalated issues and bugs; identify delivery or quality risks, assess alternatives, and create and execute resolution plans or communicate them to leadership.
Lead large and complex product launches, developing launch plans with relevant stakeholders and resolving blockers.
Coordinate formal UAT where necessary and develop product documentation and user training materials.
Track and report launch metrics, use feedback to drive actions and product iteration, and lead post-launch reviews.
Work with internal and external teams and users to identify, classify, and resolve product and product-group user issues.
Develop methods and metrics for tracking product success and work with technology teams to improve reports and monitoring.
Monitor metrics with stakeholders, track performance trends, and gather user feedback to identify gaps, development opportunities, and potential product end-of-life plans.
Represent the team in product-group stakeholder discussions and contribute expert input to business reviews, business cases, business strategy, and new-product development.
Coach and guide junior product management team members.
Work with cross-functional leaders and experts to establish best practices and improve product development and delivery.
Follow, understand, and apply relevant industry trends, research, and product management and technology best practices.
Demonstrate FINRA’s values and collaborate in person and virtually in furtherance of FINRA’s mission.
Perform additional responsibilities as assigned.

Benefits

Comprehensive health, dental, and vision insurance.
Basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, and legal insurance.
Immediate participation and vesting in a 401(k) plan with company match.
Eligibility to participate in an additional FINRA-funded retirement contribution.
Tuition reimbursement.
Commuter benefits.
Adoption assistance.
Backup family care.
Surrogacy benefits.
Employee assistance and wellness programs.
Paid time off starting at 15 days and increasing with years of service up to 25 days.
Five personal days and nine sick days, prorated in the first year where applicable.
Two volunteer service days based on a full-time schedule.
Military, jury duty, bereavement, voting and election official, family-care, childbirth, and parental leave, subject to stated eligibility and other conditions.
Nine paid holidays for full-time employees.
Eligible employees may receive a discretionary bonus; non-exempt employees are eligible for overtime pay as provided by applicable law.