Lead Product Deployment Engineer

Humanoid • Cambridge, MA

1d

About The Position

Humanoid is seeking a skilled and motivated Lead Product Deployment Engineer to lead deployment and integration of humanoid robot solutions at customer facilities in North America. The role combines onsite customer visits, data collection, lab-based simulations, demonstrations, project management, acceptance testing, and solution integration. It calls for operational leadership, technical expertise, problem-solving, and a customer-centric approach.

The Lead Product Deployment Engineer will plan and supervise customer Proof of Concept and Pilot projects, coordinate technical development with deployment plans, oversee lab and site testing, and ensure robotic solutions operate effectively at customer facilities. The role also supports product demonstrations and go-to-market activities, gathers customer feedback and product data, and helps improve product performance and deployment efficiency. The position involves approximately 40% travel, including short- to long-term assignments at customer and partner facilities across North America, with occasional travel to Humanoid headquarters and other locations in Europe.

Requirements

• Bachelor's degree in Engineering (Mechanical, Electrical, Robotics, Mechatronics, or a related field), or equivalent technical qualification.
• Experience leading projects in robotic solutions, automation systems, or related technologies.
• Hands-on skills in mechanical and electrical troubleshooting, assembly, and maintenance.
• Experience managing concept or pilot projects and deployment processes.
• Strong problem-solving skills and ability to diagnose and resolve technical issues efficiently.
• Excellent organisational and communication skills to coordinate with internal teams and customers.
• Ability to work independently and adapt to dynamic environments.
• Ability to build effective working relationships with customers, including senior stakeholders and operations staff.
• Ability to lead and coach others.
• Willingness to travel for short- to long-term assignments at customer and partner facilities across North America, with occasional travel to Humanoid headquarters and other locations in Europe.
• Ability to travel approximately 40%.

Nice To Haves

• Prior experience in warehouse or logistics automation, industrial robotics, or humanoid robotics deployment.
• Familiarity with software integration and sensor-based automation.
• Experience with CAD modeling, 3D scanning, or digital twin technology.
• Experience with commissioning or acceptance testing.
• Experience with automation business case development.
• Experience working in complex operational environments.
• Ability to deliver engaging presentations and live demonstrations to diverse audiences.

Responsibilities

• Lead the deployment and implementation of humanoid robot solutions at customer locations.
• Plan, organise, and supervise onsite Proof of Concept (PoC) and Pilot projects, both short- and long-term.
• Integrate technical development activities into deployment projects and work with technical leaders to manage delivery risks.
• Supervise customer facility visits to gather data, assess requirements, and support successful robotic system integration.
• Supervise construction and use of lab test environments for reliability and performance testing.
• Define lab testing and site acceptance testing strategies.
• Lead and supervise product demonstrations in the lab for customers, investors, and internal stakeholders.
• Represent the company at expos and industry events and deliver live product demonstrations.
• Manage and coordinate testing of product releases to ensure timely delivery to customer sites.
• Oversee solution integration at customer facilities and ensure seamless operation.
• Prioritise product data and customer feedback, and coordinate improvements to product performance and deployment efficiency.
• Prioritise, plan, and supervise minor robotic system maintenance, including troubleshooting with remote engineering support.
• Collaborate with engineering, product development, and customer support teams to optimise deployment strategies.
• Support go-to-market activities with Business Development teams, including customer use case analysis and solution development.
• Travel approximately 40% for assignments at customer and partner facilities across North America, with occasional travel to Humanoid headquarters and other locations in Europe.
• Lead and coach others.

Benefits

• Comprehensive health coverage for US-based employees, including fully paid medical, dental, and vision insurance, virtual care, and employee assistance resources.
• 23 days of accrued PTO, separate sick leave, and paid company holidays.
• 401(k) retirement plan with 4% employer match.
• Stock options.
• Free daily catered lunch, snacks, and drinks in-office.
• Opportunity to collaborate with engineers, researchers, and product experts in AI and robotics.
• Freedom to influence the product and own key initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior