Lead Deployment Engineer

Celonis • New York, NY

1d • $177,000 - $195,000 • Hybrid

About The Position

As a Deployment Engineer, you lead hands-on implementation of Celonis solutions for enterprise customers. You combine platform expertise with AI-augmented workflows, using Celonis AI deployment tools and agents to build data models, analyses, and operational solutions while validating and adapting their outputs to customer context and business requirements. The role focuses on translating customer needs into precise technical specifications and solutions that deliver measurable impact, rather than manually building every component.

You work with customer business and IT stakeholders to discover use cases, define project scope and success criteria, configure data connectivity, build and validate platform solutions, quantify value, and support rollout, adoption, and handover. You also develop deep expertise in process domains or industries and translate that expertise into scalable solution patterns and best practices. The position involves customer travel of up to 50%, depending on customer requirements and project delivery phases.

Requirements

• 10+ years of experience with demonstrated project leadership in management or IT consulting, data or solution consulting, or process improvement consulting within software vendors, consulting firms, or system integrators. For Senior Deployment Engineer, 6+ years with demonstrated project leadership.
• Advanced SQL skills.
• Ability to build and configure solutions on the Celonis platform, including data modeling, process analysis, KPI definition, and automation.
• Comfort working with AI-assisted development tools and ability to write clear specifications, evaluate AI-generated outputs, and iterate effectively.
• Strong understanding or deep expertise, depending on seniority, in enterprise business processes and financial metrics.
• Ability to lead customer workshops, present findings to management, manage stakeholder expectations, and deliver outcomes amid adversity and ambiguity.
• Comfort working with technical and business audiences.
• Excellent problem-solving skills and a value-driven orientation.
• Ability to translate business requirements into technical solutions and quantify business impact.
• Willingness to continuously develop expertise through experimentation and comfort with ambiguity and evolving tools.
• Bachelor’s or Master’s degree in Technology Management, Business Informatics, Computer Science, Engineering, Business Administration, or a comparable field.
• Fluency in English.
• Willingness to travel to customer locations up to 50%, according to customer requirements and project delivery phases.

Nice To Haves

• Experience with Python.
• Experience with prompt engineering or context engineering.
• Knowledge of standard ERP systems such as SAP or Oracle and process areas such as Inventory Management, Order to Cash, Procure to Pay, or Accounts Payable.
• Additional language skills.

Responsibilities

• Conduct business discovery workshops to translate customer strategic objectives into high-impact Celonis use cases.
• Collaborate with customer IT and business stakeholders to define project scope, data requirements, and success criteria.
• Ensure data connectivity and extraction pipelines are properly configured, working with specialist resources when required.
• Direct AI deployment agents to build data models, process analyses, KPIs, and dashboards; provide clear specifications and validate their outputs.
• Build and configure Celonis solutions, including the Process Intelligence Graph, data transformations, process analysis, operational solutions, and AI-powered insights.
• Identify process inefficiencies and root causes using Celonis technology in collaboration with customers.
• Validate AI-generated outputs for accuracy, business relevance, and alignment with customer context.
• Lead value-creation workshops and define measures to improve process inefficiencies.
• Define and build KPIs to measure customer success and quantify business impact.
• Design and build operational solutions that drive value and adoption and improve process conformance.
• Enable customer users to use and extend solutions independently to support long-term adoption.
• Manage project outcomes against timelines, scope, and customer expectations.
• Train and demonstrate solutions to customer users, guiding them toward sustained value.
• Document solution design decisions and configurations for future reference and handoff.
• Develop and maintain deep expertise in one or more process domains or industry verticals.
• Translate domain knowledge into scalable solution patterns, reference architectures, and best practices for the broader team.
• Identify and standardize high-value use cases within the relevant domain and collaborate with Product and Business Apps teams to shape the platform roadmap.
• Continuously learn and adapt as AI capabilities evolve, experiment with new approaches, and share effective practices with peers.

Benefits

• Restricted Stock Units (RSUs) for every full-time employee and merit-based refresh grants.
• Inclusive parental leave: 24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from the first day of employment.
• Unlimited PTO in applicable regions and generous PTO globally.
• Flexible hybrid work model.
• Learning framework, mentorship programs, and access to a dedicated learning platform.
• Subsidized Wellhub memberships, mental health counseling, and dedicated Wellness Weeks.
• Paid time off to volunteer for community and environmental causes during annual Impact Days.
• Health, dental, life, 401(k), and paid time off are included in the total compensation package.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior