Lead Principal Business Program Manager

Oracle•Nashville, TN

4d•$114,600 - $234,600

About The Position

The Lead Principal Business Program Manager owns complex, cross-functional business programs from definition through delivery. The role translates leadership priorities into actionable plans, coordinates execution across business and technical teams, manages risks and dependencies, tracks commitments, and keeps leaders informed of progress and decisions needed. The position owns assigned business operating cadence and reporting, partnering with Finance, Sales, and Revenue Operations to analyze performance and develop insights. It leads assigned MBR and QBR workstreams, prepares customer QBR reporting, validates data and commitments, and tracks resulting actions. The role also manages assigned workforce planning and hiring-tracking processes, supports senior leaders with analysis and executive materials, coordinates shared deliverables and follow-up, and recommends improvements to planning, reporting, and cross-functional processes. It serves as a subject matter resource and mentor to peers and handles sensitive business, customer, financial, and workforce information with discretion.

Requirements

Significant experience in business program management, business operations, revenue operations, strategic planning, or a related function within a technology organization.
Demonstrated ability to independently lead complex, cross-functional programs and deliver outcomes through influence across organizational boundaries.
Strong analytical skills and experience interpreting financial, revenue, operational, and workforce data to inform business decisions.
Experience preparing MBRs, QBRs, management dashboards, and executive reporting.
Excellent written and verbal communication skills, including the ability to develop concise executive narratives, presentations, and recommendations.
Ability to establish program governance, manage dependencies, and drive stakeholder accountability.
Sound judgment, attention to detail, and ability to prioritize competing demands in a fast-moving environment.
Bachelor’s degree or equivalent practical experience.

Nice To Haves

Experience in cloud infrastructure, compute platforms, AI infrastructure, or enterprise technology.
Familiarity with infrastructure economics, capacity planning, customer consumption, and enterprise sales motions.
Experience preparing customer business reviews or supporting senior leadership engagements.
Experience improving reporting workflows using business intelligence tools, advanced spreadsheets, or automation.

Responsibilities

Own complex cross-functional business programs from definition through delivery, establishing scope, outcomes, milestones, dependencies, and success measures.
Translate priorities established by M5 and SVP/VP leaders into actionable plans with clear workstream ownership and measurable deliverables.
Coordinate execution across product, engineering, infrastructure operations, sales, finance, and partner teams.
Anticipate and resolve program risks and issues; escalate decisions with options and recommendations.
Track commitments and communicate progress, tradeoffs, and decisions needed to the M5 and relevant leaders.
Own assigned components of the business operating cadence, including reporting schedules, stakeholder inputs, dashboards, and action tracking.
Partner with Finance, Sales, and Revenue Operations to analyze revenue, customer demand, financial performance, and other business indicators against plan.
Investigate variances and trends, validate data, and develop insights supporting planning and corrective action.
Produce status reports connecting business performance to program progress, customer commitments, and operational risks.
Improve reporting definitions, data quality, and repeatable processes to reduce manual work and strengthen consistency.
Lead preparation and delivery of assigned MBR and QBR workstreams, coordinating timelines, inputs, analysis, and review materials.
Consolidate partner-team contributions into narratives covering results, progress, risks, and recommended actions.
Prepare customer QBR reporting with account teams, product, engineering, operations, and customer-facing leaders.
Validate customer performance data, delivery updates, open issues, and commitments before leadership review.
Capture review decisions and action items, assign owners and due dates, and track completion across review cycles.
Manage assigned workforce planning and hiring-tracking processes with the M5’s team, Finance, HR, and Talent Acquisition.
Maintain visibility into approved headcount, hiring priorities, recruiting progress, and staffing gaps.
Coordinate internal status reporting and planning updates across business programs and operational commitments.
Identify process gaps and implement improvements to planning, reporting, and cross-functional coordination.
Partner with the M5 and business program management team to coordinate shared deliverables, resolve dependencies, and maintain consistent operating practices.
Support SVP and VP leaders with analysis, briefing documents, presentations, talking points, and anticipated questions for business reviews, customer meetings, and executive forums.
Contribute reporting and preparation materials for EVP engagements through the M5 and relevant leadership partners.
Participate in planning and review meetings, capture decisions, and coordinate follow-up within assigned workstreams.
Provide evidence-based recommendations and communicate complex issues clearly to senior stakeholders.
Serve as a subject matter resource and mentor to peers, sharing program management and reporting practices.
Exercise discretion when handling sensitive business, customer, financial, and workforce information.