Principal Program Manager, Business Operations

Autodesk • Portland, MA

2d • $124,000 - $221,430

About The Position

The Principal Program Manager, Business Operations joins the LEEP Office of the Chief of Staff and is responsible for operational execution, program coordination, tracking, and reporting that help LEEP run effectively. LEEP builds and enhances technology systems and tools used by teams across Autodesk, while the Office of the Chief of Staff establishes the operating framework that enables LEEP to work effectively as one organization. This position helps shape, evolve, and operationalize that framework by managing the processes, tools, data, and recurring activities needed to keep the organization organized and on track.

The role maintains LEEP’s governance rhythm and visibility across key programs and operational activities, coordinates inputs and deliverables across teams, tracks commitments and milestones, prepares reporting, and ensures timely follow-through. It also manages recurring business operations processes, including budget coordination, contractor operations, organizational reporting, meeting cadences, and other cross-functional activities. The position may be performed on-site, hybrid, or remotely in the United States or Canada, with up to 20% travel to Autodesk offices and Autodesk-sponsored events.

The ideal candidate is a hands-on operator who brings structure to complex and ambiguous environments, designs scalable approaches where processes are not established, works effectively with data and cross-functional teams, and ensures details and commitments are followed through. Success means operational processes run smoothly, leaders receive accurate and timely information, teams understand expectations, and commitments are consistently tracked to completion.

Requirements

• At least 7 years of experience in business operations, program management, technical program management, or a related discipline within a high-tech or similarly complex organization.
• Demonstrated experience managing operational processes and multiple concurrent workstreams.
• Strong program management skills, including planning, milestone tracking, dependency management, risk identification, action tracking, and follow-through.
• Strong analytical skills and experience building and maintaining dashboards, reports, trackers, and operational metrics.
• Experience supporting business processes such as budgeting, forecasting, workforce planning, hiring, vendor or contractor management, and organizational reporting.
• Exceptional organizational skills and attention to detail, with the ability to keep complex activities and multiple stakeholders on track.
• Strong written and verbal communication skills, including the ability to consolidate information from multiple sources into clear, concise updates.
• Strong relationship-building and coordination skills and the ability to work effectively across teams and functions.
• Ability to identify issues, escalate appropriately, and drive operational items through resolution.
• Ability to prioritize and execute across multiple workstreams in a fast-paced environment.
• A continuous-improvement mindset and demonstrated ability to make recurring processes simpler, more consistent, and more efficient.
• High proficiency with Microsoft 365, including Copilot.

Nice To Haves

• Familiarity with tools such as Airtable and Jira.

Responsibilities

• Manage recurring business operations processes and operating cadences across LEEP.
• Maintain dashboards, trackers, calendars, and reporting that provide visibility into activities, milestones, commitments, risks, and dependencies.
• Gather and consolidate team inputs to produce accurate, timely status reporting for the Chief of Staff.
• Track operational metrics and activities related to budget, hiring, contractor workforce, enablement, employee engagement, and roadmap milestones.
• Maintain operational documentation, process guides, templates, and resources that support consistent execution.
• Identify opportunities to simplify, standardize, or automate recurring operational processes.
• Maintain plans, milestones, owners, dependencies, risks, and action items for key programs and operational initiatives.
• Track commitments and deliverables and follow up with owners to support timely completion.
• Coordinate status updates across teams and workstreams and surface risks, delays, or dependencies requiring attention.
• Establish tracking and reporting mechanisms for new programs or activities as needed.
• Maintain action and decision logs and ensure agreed-upon next steps are captured and followed through.
• Support program owners with planning, coordination, documentation, and reporting.
• Coordinate operational activities and deliverables across Finance, HR, Vendor Management, Sourcing, Enablement, and other partner functions.
• Track statements of work and contractor onboarding and offboarding, including requests, approvals, access, and completion of required activities.
• Coordinate budget-related activities with Finance.
• Support hiring and workforce tracking by maintaining current information and coordinating inputs with relevant partners.
• Track cross-functional requests and dependencies and ensure they reach the appropriate owners and are completed on time.
• Coordinate recurring operating reviews, team forums, workshops, and offsites.
• Prepare agendas, materials, data, and status updates for effective meetings.
• Facilitate operational and program reviews as needed, focusing on progress, risks, decisions, and actions.
• Document meeting decisions, actions, owners, and deadlines and manage follow-up through completion.
• Provide operational support for Communities of Practice, including scheduling, communications, materials, and action tracking.
• Support employee engagement activities through planning, coordination, communications, logistics, and tracking.

Benefits

• Health and financial benefits.
• Time away.
• Everyday wellness benefits.
• Compensation may include annual cash bonuses, sales commissions where applicable, and stock grants.

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed