Lead Principal Technical Program Manager

Oracle•Reston, VA

16h

About The Position

The Lead Principal Technical Program Manager shapes and leads high-impact technical and non-technical programs, including complex, cross-organizational initiatives affecting products and the business. The role provides strategic technical direction, aligns program priorities with business goals, and oversees planning, delivery, operations, risk management, and continuous improvement across the line of business (LOB). The position leads responses to critical security escalations and complex program issues, coordinating across teams and serving as a trusted advisor to senior stakeholders. It establishes scope, milestones, performance measures, delivery standards, and communication strategies; manages dependencies, resources, forecasts, and budgets when applicable; and works to ensure programs meet security, quality, reliability, resilience, and customer needs. The role also mentors program staff and cross-functional teams, guides stakeholder engagement and organizational change, and uses data, KPIs, and retrospectives to improve decisions, processes, reporting, and service outcomes. It contributes deep industry expertise and thought leadership while promoting continuous learning and professional development.

Responsibilities

Identify program risks, manage scope, estimate timelines, request feasibility and testing assessments, and determine appropriate resources.
Shape product or service delivery strategy while aligning with third-party, security, export, accessibility, and enterprise architecture requirements.
Integrate program demands and resourcing; forecast program demand, funding, and staffing.
Lead responses to critical security escalations and complex issues, coordinating teams, assessing risk, developing mitigation strategies, and driving resolution.
Transform and optimize processes to improve product or service reliability and resilience.
Establish program scope, milestones, dependencies, priorities, and plans aligned with company strategies and goals.
Define, monitor, and communicate KPIs, measurement methods, delivery standards, and guidelines for LOB performance.
Lead technical, non-technical, and cross-organizational programs and manage change to priorities, scope, schedules, development, requirements, and support.
Mentor program staff and cross-functional teams, provide technical and strategic guidance, and remove barriers to delivery.
Guide program documentation, risk mitigation plans, status reporting, and program plans; ensure security and quality throughout delivery.
Chair program status meetings and coordinate communication across teams, stakeholders, and senior leadership.
Partner with leadership to set SLAs and productivity benchmarks aligned with long-term business goals.
Use cost assessments, benefits analysis, and ROI to inform decisions and risk mitigation; balance business needs, technical constraints, and long-term goals.
Develop and deploy process improvements and cross-functional solutions to address complex business problems and support LOB goals.
Champion continuous improvement, data-informed best practices, and innovations that improve solution availability and reliability; use feedback, KPIs, and retrospectives to refine processes.
Define requirements and configurations for existing and new development tools, where applicable.
Shape cross-team collaboration, stakeholder engagement, and strategic communications; present program updates and insights to leadership.
Use automation and data analysis to improve reporting, dashboards, forecasts, and models, and to solve complex program problems, including SLA adherence.
Develop customer engagement and risk-mitigation strategies, align service offerings with business needs, and guide product and process enhancements.
Manage timelines, deliverables, and budgets when applicable; anticipate changes in resources or timelines as business priorities shift.
Influence cross-functional leaders and external stakeholders, foster partnerships, and incorporate diverse perspectives.
Lead advanced problem-solving, root-cause analysis, and implementation of solutions that prevent recurring issues.
Maintain industry expertise, monitor emerging trends and standards, contribute thought leadership, promote knowledge sharing, and mentor others.
Develop and assess improvement metrics and implement initiatives that increase organizational efficiency and effectiveness.
Contribute subject-matter expertise to talent strategy and development, including interviews, candidate assessments, and hiring decisions.