Lead Premium Billing Analyst

Capital Health PlanTallahassee, FL
Onsite

About The Position

Step into a pivotal financial role with Capital Health Plan as the full-time Lead Premium Billing Analyst in Tallahassee, FL. This is your opportunity to become the go-to expert for premium billing operations in a company dedicated to accuracy, compliance, and service excellence. Join a financial team that values your analytical skills and commitment to integrity. Enjoy competitive pay while making a real impact across group, individual, Medicare Advantage, and Medicaid business lines.

Requirements

  • 1-year certificate from a college or technical school OR 2 years of related experience and/or training OR an equivalent combination of education and experience (2 years of direct experience preferred)
  • Strong analytical and communication skills with keen attention to detail
  • Ability to read, interpret, and compose clear correspondence
  • Effective presentation skills in 1-on-1 and small group settings
  • Sound judgment in a variety of situations
  • Solid mathematical aptitude, including working with whole numbers, fractions, decimals, rates, ratios, and percentages
  • Proficient in Microsoft Word and Excel (including pivot tables, VLOOKUPs, and complex formulas)
  • Familiarity with billing or financial systems and standard office equipment
  • Commitment to accuracy, professionalism, and building positive relationships with customers and colleagues
  • Ability to pass a background check and drug screening test.

Responsibilities

  • Own the end-to-end billing process for multiple lines of business, ensuring that every payment is posted accurately, invoices are generated on time, and statements are balanced with precision and compliance.
  • Reconcile accounts receivable, resolve complex discrepancies, and manage ACH applications, payment authorizations, refunds, and premium reallocations.
  • Review aging reports, coordinate collections and write-offs, and respond to inquiries from members, groups, and internal teams.
  • Ensure compliance with all relevant regulations as you maintain demographics, coverage levels, and premium rates tables.
  • Mentor Billing Analysts, collaborate with cross-functional teams, and serve as the department's subject matter expert.
  • Help drive process improvements and support system migrations.
  • Act as a backup for key specialists as needed.

Benefits

  • Health coverage
  • Dental insurance
  • Health and dependent care spending accounts
  • Short and long-term disability
  • Major disability time off (MDTO)
  • Retirement plan
  • Life and AD&D insurance
  • Voluntary life and AD&D insurance
  • Paid time off (PTO)
  • Employee assistance program
  • SmartDollar
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