Premium & Billing Analyst

Aston Carter•Bellevue, WA

10d•$32 - $34•Remote

About The Position

The Premium & Billing Analyst supports premium billing operations in an insurance environment. The role processes premium payments, reconciles accounts, researches billing discrepancies, and serves as a key contact for policyholders, brokers, third-party administrators (TPAs), and internal stakeholders. It calls for strong analytical skills, attention to detail, and the ability to manage high-volume billing activities while maintaining financial accuracy. The position includes a structured four-month training program and potential for long-term growth within a collaborative team environment. This is a contract-to-hire position based in Bellevue, Washington, and described as fully remote. The pay range is $32.00–$34.00 per hour. Eligible benefits for this temporary role may include medical, dental, and vision coverage; critical illness, accident, and hospital coverage; a 401(k) retirement plan with pre-tax and Roth post-tax contributions; voluntary life and AD&D insurance; short- and long-term disability; a Health Spending Account (HSA); transportation benefits; an Employee Assistance Program; and time off or leave, including PTO, vacation, or sick leave. Eligibility and plan terms apply, and benefits may change.

Requirements

At least 3 years of experience in billing, premium accounting, accounts receivable, or billing analyst roles.
Insurance industry experience.
Experience processing ACH payments and performing payment reconciliations.
Strong Microsoft Excel skills, including VLOOKUPs and Pivot Tables.
Excellent written communication skills and ability to manage customer interactions primarily through email.
Strong analytical, research, and problem-solving abilities.
Exceptional attention to detail and accuracy.
Ability to manage multiple priorities in a fast-paced environment.
Experience working with billing records, account balances, and financial transactions.
Ability to collaborate effectively with internal teams and external business partners.

Nice To Haves

Experience working with brokers, policyholders, or insurance billing operations.
Power BI experience.
Experience using Fineos, Velocity, Vue, AWD Chorus, or similar insurance billing and policy administration systems.
Experience supporting group insurance products and premium billing functions.
Ability to identify process improvement opportunities through data analysis and reporting.
Experience training colleagues or serving as a subject matter resource.
Strong customer service skills and ability to professionally resolve complex billing inquiries.

Responsibilities

Process and allocate premium payments, including ACH transactions, checks, and wire transfers.
Reconcile premium balances and investigate payment discrepancies.
Monitor and maintain Due & Uncollected (D&U) and suspense accounts.
Process lapses, terminations, reinstatements, and late payments.
Conduct premium audits during implementation, renewals, and ongoing account maintenance.
Set up and maintain group billing arrangements and billing statements.
Research and resolve billing inquiries from policyholders, brokers, TPAs, and internal stakeholders.
Analyze billing trends and identify opportunities for process improvements.
Partner with Account Management, Customer Service, Finance, and Policy Administration teams to support billing operations.
Train team members and serve as a resource on billing processes and systems.