About The Position

The Lead Patient Care Assistant serves as the frontline clinical resource for the Patient Care Assistant team during each shift. The role coordinates daily workflow, supports staffing assignments, mentors new and existing PCAs, promotes adherence to quality and safety standards, and serves as a communication link between the Nurse Leader, Registered Nurses, and the PCA team. Along with providing operational support to improve efficiency, consistency, staff engagement, and the patient experience, the Lead PCA maintains direct patient care responsibilities. A high school diploma or equivalent is required. Relevant education and experience may be considered in lieu of a degree. Completion of a Nursing Assistant or Medical Assistant program, or at least one clinical rotation in an accredited Nursing program, is preferred. Three years of experience in a patient care role and Basic Life Support are required. Certified Medical Assistant and Certified Nursing Assistant credentials are preferred.

Requirements

  • High school diploma or equivalent.
  • Three years of experience in a patient care role.
  • Basic Life Support.

Nice To Haves

  • Nursing Assistant or Medical Assistant program completion, or completion of at least one clinical rotation in an accredited Nursing program.
  • Certified Medical Assistant.
  • Certified Nursing Assistant.

Responsibilities

  • Coordinate daily workflow for the Patient Care Assistant team.
  • Support staffing assignments.
  • Mentor new and existing Patient Care Assistants.
  • Promote adherence to quality and safety standards.
  • Serve as a communication link between the Nurse Leader, Registered Nurses, and the PCA team.
  • Maintain direct patient care responsibilities.
  • Provide operational support to improve efficiency, consistency, staff engagement, and the patient experience.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service