Lead Maintenance Tech

The Michaels Organization • MacDill AFB, FL

4d

About The Position

The Lead Maintenance Technician works closely with the Maintenance Supervisor to help maintain the community’s physical integrity and provide residents, visitors, and staff with a safe, secure, and comfortable living environment. The role assists with supervising maintenance staff, assigning and distributing work orders, coordinating with vendors, and supporting technicians. In the Maintenance Supervisor’s absence, the Lead Maintenance Technician assumes some of the Supervisor’s duties and may supervise technicians in the Facility Director’s absence. The position also provides exceptional customer service while assessing and repairing the property, and performs other duties as assigned by the Maintenance Supervisor or Facility Director.

The work includes preventive maintenance and repairs to HVAC systems, electrical and plumbing fixtures, appliances, carpentry and painting, and general custodial and grounds tasks. The Lead Maintenance Technician responds to work orders and resident concerns, inspects units and common areas, maintains records, monitors supplies, and follows applicable safety policies, laws, and regulations. The position requires 40 hours per week, with evenings, weekends, holidays, and overtime potentially required for emergencies, on-call coverage, or scheduled shifts. The employee must be able and eligible to drive a company vehicle.

Requirements

• High school diploma or GED.
• One year of supervisory experience.
• Valid driver’s license and acceptable driving record.
• Must be able and eligible to drive a company vehicle.
• Must pass a background investigation and drug test screening.
• Must complete all required courses, classes, and training provided by MMS.
• Must hold all certifications required by law.
• Knowledge of applicable laws and regulations, including EPA and OSHA requirements for the storage and management of hazardous materials.
• Ability to work as part of a team and independently in a fast-paced, customer-service-oriented environment.
• Ability to work under pressure and meet deadlines.
• Ability to read and write legibly, complete maintenance reports and requests, review manuals and operating instructions, read cautionary labels, and respond to written instructions.
• Ability to read and interpret technical drawings and diagrams.
• Ability to prioritize and manage daily workload, take instructions from supervisors, and apply problem-solving skills.
• Ability to interact professionally and pleasantly with coworkers, supervisors, vendors, residents, guests, and the public.
• Knowledge and skill in the safe use and maintenance of required tools.
• Ability to work 40 hours per week, including evenings, weekends, and holidays when required for emergencies, on-call work, or scheduled shifts; overtime may be required.
• Ability to meet the physical demands described in the posting, including lifting, carrying, pushing, and pulling loads above 75 pounds.

Nice To Haves

• HVAC certification.
• Three years of experience or training in carpentry, light plumbing, light electrical work, painting, refurbishing and cleaning, or air-conditioning.

Responsibilities

• Supervise maintenance technicians in the absence of the Facility Director and assist with maintenance staff supervision, work assignments, and distribution of work orders.
• Assist the Maintenance Supervisor in maintaining the physical integrity of the community and assume some Supervisor duties during the Supervisor’s absence.
• Work with vendors to ensure quality work and assist technicians with issues that arise while they perform their duties.
• Identify unsafe conditions throughout the property and promptly initiate corrective action.
• Know the location of utility meter cut-offs, fixture cut-offs, and sewer clean-outs.
• Perform preventive maintenance, troubleshooting, and basic and advanced repairs to residential HVAC systems, including repairing or replacing components and systems, pulling vacuums, and charging units.
• Perform basic electrical repairs and light plumbing work.
• Perform carpentry and painting, including fitting doors, freeing windows, replacing or building shelves, and sanding and refinishing floors.
• Replace broken glass, tile, screens, garbage disposals, fixtures, appliances, draperies, and locks.
• Assist with custodial and grounds work, including cleaning common areas.
• Respond to work orders and resident concerns in a timely and professional manner.
• Assist make-ready staff as directed to meet deadlines.
• Complete accurate preventive maintenance and work-order records.
• Report maintenance or resident-related concerns to the manager or supervisor in a timely manner.
• Periodically inspect units, buildings, and common areas; perform repairs and janitorial work as needed; and ensure storage areas and entrances are locked and adequately lit.
• Attend requested training seminars and follow OSHA standards and company safety policies and procedures.
• Interact effectively and professionally with residents, contractors, and the property management team regarding maintenance services.
• Monitor inventory of spare parts and supplies and inform the Maintenance Supervisor of shortages.
• Drive a company vehicle to complete resident service requests, collect parts and supplies, and inspect grounds.
• Perform other duties as assigned.

Benefits

• Competitive wage.
• Comprehensive benefits package, including medical, dental, vision, and prescription coverage.
• Paid time off.
• 401(k) plan with company match.
• Children may apply for the Michaels Employee Scholarship Program.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED