Lead Maintenance Tech

The Michaels Organization • Tampa, FL

1d • $23 - $25

About The Position

The Lead Maintenance Technician works closely with the Maintenance Supervisor and assumes some of the Supervisor’s duties in their absence. The role helps maintain the physical integrity of the community, assists with supervising maintenance staff and assigning work orders, coordinates with vendors to ensure quality work, and supports technicians in resolving issues. The technician helps provide a safe, secure, and comfortable environment for residents, visitors, and staff, while delivering exceptional customer service during property assessments and repairs. Duties are carried out safely, along with other responsibilities assigned by the Maintenance Supervisor or Facility Director.

The position involves maintaining and repairing residential HVAC systems, performing basic electrical and light plumbing work, completing carpentry and painting tasks, replacing damaged fixtures and other property items, and assisting with custodial, grounds, and unit make-ready work. The technician responds to work orders and resident concerns, inspects units and common areas, keeps accurate maintenance records, monitors parts and supply inventory, and reports maintenance or resident-related concerns to management. The role also requires compliance with applicable laws, OSHA standards, company safety procedures, and safe handling and management of hazardous materials.

The work requires 40 hours per week and may include evenings, weekends, holidays, on-call duties, scheduled shifts, and overtime when required. The employee must be eligible and able to drive a company vehicle for resident service requests, supply pickups, and grounds inspections. The listed salary range is $23.00–$25.00 per hour.

Requirements

• High School Diploma or GED.
• Valid driver’s license and acceptable driving record.
• One year of supervisor experience.
• Must pass a background investigation and drug test screening.
• Must complete required courses, classes, and training provided by MMS.
• Must be able to work as part of a team and complete assignments independently.
• Ability to work in a fast-paced, customer-service-oriented environment, perform under pressure, and meet deadlines.
• Ability to read and write legibly to complete maintenance reports and requests, review manuals and operating instructions, read cautionary labels, and respond to written instructions.
• Ability to read and interpret technical drawings and diagrams.
• Ability to prioritize and manage daily workload, follow supervisors’ instructions, and use problem-solving skills.
• Ability to interact professionally and pleasantly with coworkers, supervisors, vendors, residents, guests, and the public.
• Knowledge and skill in the safe use and maintenance of tools required for the position.
• Ability to work 40 hours per week, including evenings, weekends, and holidays when required for emergencies, on-call duties, or scheduled shifts; overtime may be required.
• Must be able and eligible to drive a company vehicle for resident service requests, supply pickups, and grounds inspections.
• Knowledge of applicable laws and regulations, including EPA and OSHA requirements for hazardous materials, and compliance with company safety policies.
• Must hold all specific certifications required by law.

Nice To Haves

• HVAC certification is preferred.
• Three years of experience or training in carpentry, light plumbing, light electrical work, painting, refurbishing and cleaning, or air-conditioning is preferred.
• Proven knowledge and application of codes, laws, and regulations.

Responsibilities

• Assist the Maintenance Supervisor in maintaining the physical integrity of the community and assume some supervisory duties in their absence.
• Supervise maintenance technicians in the absence of the Facility Director; assist with assigning and distributing work orders and supporting technicians.
• Coordinate with vendors to help ensure quality work.
• Identify and promptly address unsafe conditions throughout the property.
• Know the locations of utility meter cut-offs, fixture cut-offs, and sewer clean-outs.
• Perform basic and advanced HVAC repairs and preventive maintenance on residential heating and cooling systems, including troubleshooting, repairing or replacing parts and systems, pulling vacuums, and charging units.
• Perform basic electrical repairs and light plumbing work.
• Perform carpentry, painting, floor refinishing, and related interior and exterior repair work.
• Replace damaged glass, tile, screens, garbage disposals, fixtures, appliances, draperies, and locks.
• Assist with custodial and grounds work in common areas.
• Respond to work orders and resident concerns in a timely and professional manner.
• Assist make-ready staff as directed to meet deadlines.
• Maintain accurate preventive maintenance and work-order records.
• Report maintenance or resident-related concerns to the manager or supervisor promptly.
• Inspect units, buildings, and common areas periodically; complete repairs and janitorial assistance as needed, and ensure storage areas and entrances are locked and adequately lit.
• Attend requested training seminars and comply with OSHA standards and company safety policies and procedures.
• Interact professionally and promptly with residents, contractors, and the property management team regarding maintenance services.
• Monitor spare-parts and supply inventory and inform the Maintenance Supervisor of shortages.
• Perform other duties as assigned.

Benefits

• Competitive wage.
• Comprehensive benefits package including medical, dental, vision, and prescription coverage.
• Generous paid time off.
• 401(k) plan with company match.
• Children may apply for the Michaels Employee Scholarship Program.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED