Lead Mail Room Clerk

Mount Sinai Medical Center•Miami Beach, FL

About The Position

The Lead Mail Room Clerk handles incoming and outgoing mail for Mount Sinai Medical Center, ensuring that mail is sorted, processed, documented, and delivered according to postal regulations and departmental procedures. The role maintains mail slots and related records, prepares bulk and physician mailings, supports mail center patrons, and helps ensure all mail center locations are serviced. The position also requires reliable attendance, adherence to break schedules, and compliance with Mount Sinai policies and applicable laws and regulations.

Requirements

Valid Florida driver's license.
High school diploma or equivalent degree.
Three years of experience in mail handling.

Responsibilities

Record all certified, insured, and registered mail according to postal regulations.
Identify appropriate codes on outgoing metered mail.
File records in an organized manner and report monthly and weekly accountable traffic.
Assist with unloading and sorting post office pickups.
Maintain and update attending and department mail slots by group.
Update cost center information as provided by the department head.
Identify residents and fellows and assign mailboxes.
Organize incoming mail and place it in the correct slots.
Label envelopes for physician mailings; stuff and sort mailing contents.
Audit physician groups and addresses.
Assemble bulk mailings by five-digit ZIP code and prepare paperwork for bulk processing according to postal regulations.
Weigh articles to determine applicable changes.
Assist window patrons with clear and efficient information and directions, provide mailing instructions, and answer questions professionally and correctly.
Assist with sorting post office mail and with pickup and drop-off of mail from departments as needed.
Ensure all mail center locations are serviced.
Arrive on time and ready for the work shift; provide required documentation and notification of expected absences at least four hours before the start time or as established by departmental policies.
Adhere to allotted break and meal times and return to work at designated times.
Participate in Mount Sinai's Corporate Compliance Program and offered seminars or educational programs; follow applicable laws, rules, and regulations; and cooperate with the Director of Compliance in inquiries and investigations.