Mail Clerk

JLL•Seattle, WA

10h•$45,400 - $50,960•Onsite

About The Position

The Mailroom Clerk is responsible for opening, sorting, and distributing incoming mail; collecting outgoing mail; and maintaining electronic logs and files related to mail processing for the client. The role may contribute to site Key Performance Indicators and operational targets while performing duties with integrity, diligence, and professionalism. It supports day-to-day mail services in accordance with agreed policies and procedures, maintains positive client relationships, and identifies opportunities to improve operational standards and efficiency.

Requirements

At least one year of experience in skills applicable to corporate mailroom operations.
Ability to lift at least 50 pounds and bend and move safely to perform job tasks.
Knowledge of current postal codes, procedures, and regulations.
Proficiency with a range of information technology tools and platforms.
Attention to detail when handling sensitive mail and routing items.
Good communication, organization, and problem-solving skills.
Ability to work independently with little supervision.
Self-motivated, confident, energetic, and flexible.
Mail experience.
Shipping and receiving experience.
Must be authorized to work in the United States without sponsorship.

Responsibilities

Process, handle, and maintain records for incoming and outgoing mail, courier items, and other deliveries to ensure proper routing and labeling.
Provide solutions for special requirements, including bulk mail and other special needs.
Maintain mail stops and package rooms as appropriate.
Research and follow up with clients regarding tracking mail and packages.
Perform mailroom inspections and inventory supplies.
Support JLL and site operations through other activities as needed.
Contribute to teamwork, cooperation, performance excellence, and personal success; participate in performance management and personal development planning.
Represent JLL consistently with its cultural and ethical requirements.
Develop and maintain client relationships, provide exceptional service, and help achieve expected service levels.
Comply with client contract requirements and meet or exceed Key Performance Indicators.
Support day-to-day on-site mail service delivery in accordance with agreed policies and procedures.
Identify opportunities to improve operational standards and efficiency, and make recommendations to the assistant or facility manager.