Lead Mail Clerk

Defense Finance and Accounting Service•Whitehall, OH

About The Position

The Lead Mail Clerk serves as the lead for mail distribution operations, directing and balancing employees’ work. The position monitors assignments and workflow, making day-to-day adjustments in line with established policies and priorities. It provides estimates for work completion and maintains records of accomplishments, time expended, and other statistics needed for reports. The Lead Mail Clerk reports employees’ performance, progress, capabilities, disciplinary matters, and training needs to a supervisor, and reviews completed work for regulatory compliance and daily mission completion. The role requires one year of specialized experience equivalent in difficulty and responsibility to the next lower federal grade, defined as providing the full spectrum of mail and parcel distribution services. A valid driver’s license is required. The position may require lifting up to 70 pounds and a pre-employment physical exam. It requires a favorable suitability review and security determination; a Foundational Level Certification under the Security Cooperation Workforce Certification Program must be obtained and maintained. Telework is limited and subject to mission requirements and supervisory determination.

Requirements

Must be a U.S. citizen.
Must be registered for Selective Service if male and born after December 31, 1959, unless exempt.
Must be suitable for federal employment and receive a favorable suitability and security determination; the position may require access to classified information and a secret clearance or higher.
Must successfully pass E-Verify employment verification.
Valid driver’s license.
May be required to lift up to 70 pounds; a pre-employment physical exam may be required.
One year of specialized experience equivalent in level of difficulty and responsibility to the next lower federal grade (GS-4), providing full-spectrum mail and parcel distribution services.
Must obtain and maintain a Foundational Level Certification under the Security Cooperation Workforce Certification Program; those without an approved certification have one year to complete the requirements.
Education may substitute for experience at GS-05: four years of education above high school may meet the specialized experience requirement. Equivalent combinations of education and experience may also be used.
Foreign education used to qualify must be supported by evidence of equivalency to U.S. education.

Responsibilities

Distribute, direct, and balance employees’ work.
Monitor assignments and workflow, making day-to-day adjustments according to established policies and priorities.
Estimate work-completion times and maintain records of accomplishments, time expended, and other statistics required for reports.
Report employees’ performance, progress, capabilities, disciplinary matters, and training needs to the supervisor.
Review employees’ completed work for compliance with regulations and daily completion of the mission.
Provide mail and parcel distribution services, including receiving, sorting, and dispatching incoming and outgoing administrative, certified, and registered mail, materials, and packages; distributing electronic communications; and maintaining locator cards for authorized mail recipients.