Lead Learning Experience Designer, Commercial L&D

Rivian • Atlanta, GA

5h

About The Position

As a Lead Learning Experience Designer, you’ll create learning experiences that help Rivian’s Sales, Service, and Delivery teams build skills, develop confidence, and deliver thoughtful customer experiences. Rivian is evolving how learning experiences are designed and built and seeks someone who actively experiments with AI, applies strong instructional judgment, and turns new capabilities into high-quality training. The role uses AI to expand learning formats, including realistic scenarios, interactive content, games, simulations, and tools that support employees on the job.

This is a hands-on role with broad ownership. The designer will lead complex learning projects, partner closely with the business, and help the team develop new ways of working. The work involves taking ideas through testing, refinement, and delivery.

Requirements

• A strong workplace learning portfolio demonstrating instructional judgment, creative execution, and high-quality writing.
• Expertise in measuring learning effectiveness, skill application, and performance outcomes.
• Hands-on experience applying AI to learning design and development, including examples of finished work and a habit of testing emerging capabilities.
• Strong grounding in adult learning, performance consulting, and accessible design, including meaningful practice and feedback.
• Experience leading complex projects, navigating ambiguity, and influencing stakeholders.
• Proficiency with tools such as Articulate Rise 360 and Storyline, plus the ability to build beyond established formats.
• Ability to explain design decisions, provide constructive feedback, and develop others’ skills.

Responsibilities

• Drive complete learning programs by partnering with stakeholders to identify performance needs and leading projects from discovery through launch and improvement.
• Create practical learning across digital courses, facilitated experiences, interactions, games, simulations, and performance support.
• Use AI to explore, prototype, and produce learning, reviewing it for accuracy, instructional value, accessibility, and Rivian’s voice.
• Manage scope and dependencies with partners, communicate progress, and adapt to changing business needs.
• Evolve team practices by testing new tools, sharing effective approaches, and coaching fellow designers.
• Use feedback, assessments, and performance data to improve learning effectiveness.

Benefits

• Paid vacation
• Paid sick leave
• Life insurance
• Medical insurance
• Dental insurance
• Vision insurance
• Short-term disability insurance
• Long-term disability insurance
• 401(k) Plan, subject to eligibility requirements
• Employee Stock Purchase Program, subject to eligibility requirements
• Annual performance bonus and equity awards may be available

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed