Lead ISP/Central Office Installation Technician - Level 4

Pearce Services • Fresno, CA

2d • $35 - $38 • Onsite

About The Position

Pearce is hiring a California-based Level 4 working lead to perform and lead Central Office (CO) installation work. The position is hands-on and responsible for verifying live carrier-site conditions and material readiness, planning daily work, installing and testing CO equipment and infrastructure under approved MOPs and customer standards, and delivering projects through customer closeout. Work may include CO transmission, switching, routing, transport, racks and pathways, -48V DC infrastructure, cabling, testing, turn-up, alarms, and integration. Power work must be performed only when the employee is qualified and authorized under approved MOPs.

The lead assigns work to Level 2 and Level 3 technicians, provides guidance and safety briefings, monitors progress and workmanship, and addresses deficiencies before customer review. The role also coordinates with Engineering, project management, and customers to resolve discrepancies or obtain authorization for changes. Complete, accurate, audit-ready reports and as-builts are expected, and assigned work must be completed on time with careful workmanship and a clean, passing customer audit.

A California home base is required by the start date, and travel throughout California is required. The role requires compliance with OSHA standards and the ability to use installation tools, test equipment, electronic documentation systems, and appropriate PPE. The company states a base pay range of $35–$38 USD and offers eligible employees compensation and benefits described in the posting.

Requirements

• High school diploma or GED.
• California home base by the start date; applicants who can establish one before starting may be considered.
• Travel throughout California is required.
• Minimum eight years of relevant telecommunications installation field experience, or an equivalent combination of training and experience as determined by company management.
• Direct hands-on carrier Central Office installation experience.
• Prior experience leading Central Office installation crews.
• Demonstrated experience with -48V DC distribution, fuse panels/BDFBs, equipment power connections, approved MOPs, and Central Office closeout.
• Ability to describe a recent carrier Central Office installation personally led, including crew size, equipment and power work, safety controls, and completed closeout.
• Ability to comply with OSHA standards.
• Ability to lift up to 50 pounds, push or pull equipment up to 50 pounds, climb ladders, walk and stand for extended periods, and work in restricted areas.
• Ability to use installation tools, test equipment, electronic documentation systems, and PPE appropriate to the assignment.

Nice To Haves

• Technical school training in telecommunications, electronics, or a related field.
• Five or more years of experience specifically in Central Offices.

Responsibilities

• Lead job-start walkthroughs with customer representatives to verify scope, site restrictions, equipment locations, access and escort requirements, safety controls, and material readiness.
• Perform and lead installation of Central Office transmission, switching, routing, transport, and supporting telecommunications equipment, racks, bays, cable rack, and pathways.
• Install and terminate approved -48V DC power cabling, BDFB/fuse panel connections, grounding, bonding, and equipment power leads, performing power work only when qualified and authorized under approved MOPs.
• Install, route, lace, secure, terminate, label, and test fiber, copper, coaxial, power, and grounding cables to customer standards.
• Read and interpret job specifications, floor plans, equipment drawings, wiring diagrams, cable schedules, schematics, MOPs, and test records; document discrepancies with actual site conditions.
• Assign daily work to Level 2 and Level 3 technicians, provide hands-on guidance, conduct safety briefings, track progress, and escalate obstacles early.
• Inspect crew work daily for workmanship, routing, labeling, terminations, test results, and customer standards; correct deficiencies before customer audit and support customer acceptance.
• Check field measurements and delivered materials against issued drawings and the BOM; flag missing or incorrect parts, assumed dimensions, and design conflicts to Engineering or project management before affected work proceeds.
• Perform approved equipment testing, turn-up, alarm verification, and integration; escalate scope changes and issues requiring customer or Engineering authorization.
• Prepare audit-ready daily reports and as-builts, including marked-up drawings, equipment and cable schedules, labeled photos, test results, punch lists, and closeout records.
• Own daily Central Office installation activities, crew workmanship, safety, documentation, and progress toward the agreed schedule.
• Identify and escalate execution risks, access constraints, missing materials, and design discrepancies; obtain Engineering approval for drawing or BOM changes and project management/customer approval for scope changes.
• Maintain required customer and company documents, including approved MOPs, work schedules, test records, quality photos, and completion reports.
• Verify crew time and expenses, report progress against milestones, and promptly escalate issues affecting completion.
• Train Level 2 and Level 3 technicians, check their work before customer review, and ensure punch-list items and audit findings are corrected promptly.
• Complete assigned field work on time with careful workmanship and complete audit records; promptly address audit findings.

Benefits

• Performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem, or other applicable compensation may be available.
• Comprehensive benefits package for full-time employees, including health and life insurance.
• 401(k) with employer match.
• Paid time off, including paid vacation and paid holidays.
• Tuition reimbursement.
• Professional development courses and training.
• Medical, dental, and vision insurance.
• Flexible spending accounts and an HSA option.
• Company vehicle, phone, laptop, or tablet, as required for the role, along with necessary tools and safety equipment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED