ISP/Central Office Installation Technician - Level 3

Pearce Services

2d•$30 - $34

About The Position

Pearce is hiring a Level 3 technician for nationwide installation work inside active carrier Central Offices. The technician completes skilled installation, testing, and integration assignments as part of a crew led by a Level 4 Working Lead. This role requires direct, hands-on carrier Central Office experience; experience limited to outside plant, residential or commercial cabling, or data-center-only installations does not meet the stated background requirement. Assignments are at Central Offices across the United States, and travel to those sites is required. The technician installs, modifies, and removes telecommunications equipment and related infrastructure, including transport, transmission, switching, routing, power, cabling, racks, and pathways. Work includes -48V DC distribution, fuse panel/BDFB connections, fiber and copper cabling, grounding and bonding, testing, turn-up support, and documentation. Work must follow customer standards, approved methods of procedure (MOPs), project documents, and authorized procedures. Power-related work is limited to the technician’s qualifications and approved scope, under authorized procedures and supervision. The technician verifies actual site conditions and materials against installation packages, raises discrepancies before affected work begins, follows the Level 4 Lead’s assignments, and escalates unsafe or unauthorized conditions. The role is accountable for the safety, accuracy, workmanship, productivity, and documentation of assigned tasks. Specific duties may change based on business and client needs. The job requires a US home base by the start date, though applicants who can establish one before starting may be considered. Candidates must comply with OSHA Standards and be able to lift, push or pull equipment weighing up to 50 pounds, climb ladders, walk and stand for extended periods, and work in restricted areas. Appropriate installation tools, test equipment, electronic documentation systems, and PPE are used. The base pay range is $30–$34 USD. Eligible employees may receive performance and referral bonuses, production incentives, tool/equipment and fuel stipends, a company vehicle, per diem, or other applicable compensation. Full-time employees are offered health and life insurance, a 401(k) with employer match, paid time off, tuition reimbursement, and professional development courses. Other listed offerings include medical, dental and vision insurance, flexible spending accounts, an HSA option, paid vacation and holidays, and, as required for the role, a company vehicle, phone, laptop or tablet, tools, and safety equipment.

Requirements

High school diploma or GED.
Minimum five years of relevant telecommunications installation field experience, or an equivalent combination of training and experience as determined by company management.
Direct, hands-on installation experience inside carrier Central Offices.
Demonstrated experience installing telecommunications equipment, -48V DC distribution connections, fiber/copper cabling, grounding, and associated infrastructure under approved work practices.
Ability to describe recent carrier Central Office installations personally completed, including equipment installed, approved work procedures, testing, and documentation.
Ability to complete assigned installation and testing work independently within a crew; crew-lead experience is not required for Level 3.
US home base required by the start date; applicants who can establish one before starting may be considered.
Ability to travel to carrier Central Office sites throughout the US.
Ability to comply with OSHA Standards.
Ability to lift up to 50 pounds, push or pull equipment weighing up to 50 pounds, climb ladders, walk, stand for extended periods, and work in restricted areas.
Ability to use the installation tools, test equipment, electronic documentation systems, and PPE appropriate to the assignment.

Nice To Haves

Technical school training in telecommunications, electronics, or a related field.
Three or more years of experience specifically in Central Offices.

Responsibilities

Participate in job-start walkthroughs and verify equipment locations, cable routes and measurements, materials, site access, work restrictions, and safety requirements against project documents.
Install, modify, and remove Central Office transport, transmission, switching, and routing equipment, as well as relay racks, bays, cable racks, pathways, and associated infrastructure.
Install and terminate -48V DC power cabling, equipment power leads, fuse panel/BDFB connections, grounding, and bonding within qualifications and approved scope, following authorized procedures and supervision.
Install, route, lace, secure, terminate, label, and test fiber-optic, copper, coaxial, DC power, and grounding cables to customer standards.
Read and follow job specifications, engineering drawings, cable running lists, wiring diagrams, schematics, MOPs, and test requirements; record differences between drawings and site conditions.
Perform approved continuity, polarity, connectivity, fiber and copper tests, equipment checks, alarm verification, and turn-up support; accurately record results.
Compare part numbers, material quantities, cable lengths, and site measurements with the issued installation package, and report shortages or discrepancies to the Level 4 Lead before affected work begins.
Follow daily assignments and approved MOPs; coordinate with the Level 4 Lead before changing scope, work sequence, or operating systems, and stop work if conditions are unsafe or unauthorized.
Complete daily progress updates, labeled QA photographs, test records, material usage notes, drawing redlines, and closeout documentation for assigned work.
Support Level 4-led field inspections, corrective actions, customer walkthroughs, and final acceptance; assist less-experienced technicians when directed by the lead.
Take responsibility for the accuracy, safety, workmanship, productivity, and documentation of assigned Central Office installation tasks as part of the team under the Level 4 Lead.
Immediately escalate material shortages, drawing conflicts, access limitations, measurement discrepancies, and risks to operating equipment.
Maintain field records, approved MOP references, testing evidence, photo logs, marked-up drawings, and accurate time and expense documentation for personal assignments.
Update the Level 4 Lead and Project Management on completed and remaining work and open issues; support additional quality reviews and help resolve deficiencies.

Benefits

Health insurance, including medical, dental, and vision coverage.
Life insurance.
401(k) with employer match.
Paid time off, including paid vacation and paid holidays.
Tuition reimbursement.
Professional development courses and training.
Flexible spending accounts.
HSA option.
Eligible employees may receive performance and referral bonuses, production incentives, tool/equipment and fuel stipends, a company vehicle, per diem, or other applicable compensation.
A company vehicle, phone, laptop or tablet, tools, and safety equipment are provided as required for the role.