ISP/Central Office Installation Technician - Level 3

Pearce Services•Fresno, CA
•Onsite

About The Position

Pearce is seeking an experienced Central Office installer based in California to perform skilled installation, testing, and integration assignments as part of a crew led by a Level 4 Working Lead. The position is dedicated to carrier Central Office work, with assignments at Central Offices throughout California. Candidates need direct hands-on experience in active carrier facilities, including -48V DC distribution, fuse panels or BDFBs, equipment installation, fiber and copper cabling, approved MOPs, and carrier standards such as TP76300. Experience limited to outside plant, residential or commercial cabling, or data-center-only installations does not meet the required Central Office background. The technician verifies site conditions and materials against project documents; installs, modifies, and removes telecommunications equipment and infrastructure; routes and terminates power, fiber, copper, coaxial, and grounding cables; performs approved tests and turn-up support; and accurately maintains field records and closeout documentation. Work is completed according to approved drawings, customer standards, MOPs, safety requirements, and the direction of the Level 4 Lead. Power-related work must remain within the technician’s qualifications and approved scope, and follow authorized procedures and supervision. A California home base is required by the start date, and travel to carrier Central Office sites throughout the state is required. The job requires compliance with OSHA standards and the ability to lift, push, or pull up to 50 pounds, climb ladders, and work in restricted areas. Pearce provides the tools and safety equipment required for the role and may provide a company vehicle, phone, laptop, or tablet as needed. Compensation is listed at $30–$34 per hour, with possible eligibility for performance and referral bonuses, production incentives, stipends, a company vehicle, per diem, or other applicable compensation. Benefits for full-time employees include health and life insurance, 401(k) with employer match, paid time off, tuition reimbursement, and professional development.

Requirements

  • High school diploma or GED.
  • California home base by the start date; applicants able to establish one before starting may be considered.
  • Ability to travel to carrier Central Office sites throughout California.
  • At least five years of relevant telecommunications installation field experience, or an equivalent combination of training and experience as determined by company management.
  • Direct, hands-on installation experience inside carrier Central Offices.
  • Demonstrated experience installing telecommunications equipment, -48V DC distribution connections, fiber and copper cabling, grounding, and associated infrastructure under approved work practices.
  • Ability to describe recent carrier Central Office installations personally completed, including equipment installed, approved procedures, testing, and documentation.
  • Ability to complete assigned installation and testing work independently within a crew.
  • Ability to comply with OSHA standards.
  • Ability to lift up to 50 pounds, push or pull equipment weighing up to 50 pounds, climb ladders, walk and stand for extended periods, and work in restricted areas.
  • Ability to use installation tools, test equipment, electronic documentation systems, and PPE appropriate to the assignment.

Nice To Haves

  • Technical school training in telecommunications, electronics, or a related field.
  • Three or more years of experience specifically in Central Offices.

Responsibilities

  • Participate in job-start installation walkthroughs and verify equipment locations, cable routing and measurements, materials, site access, work restrictions, and safety requirements against project documents.
  • Install, modify, and remove Central Office transport, transmission, switching, and routing equipment, as well as relay racks, bays, cable racks, pathways, and related infrastructure.
  • Install and terminate -48V DC power cabling, equipment power leads, fuse panel/BDFB connections, grounding, and bonding within qualifications and approved scope, following authorized procedures and supervision for power-related work.
  • Install, route, lace, secure, terminate, label, and test fiber-optic, copper, coaxial, DC power, and grounding cables according to customer standards.
  • Read and follow job specifications, engineering drawings, cable running lists, wiring diagrams, schematics, MOPs, and test requirements; record discrepancies between drawings and site conditions.
  • Perform approved continuity, polarity, connectivity, fiber and copper tests, equipment checks, alarm verification, and turn-up support, and accurately record results.
  • Compare part numbers, material quantities, cable lengths, and site measurements with the installation package; report shortages or discrepancies to the Level 4 Lead before affected work begins.
  • Follow daily assignments and approved MOPs; coordinate with the Level 4 Lead before changes to scope, work sequence, or operating systems, and stop work if conditions are unsafe or unauthorized.
  • Complete daily progress updates, labeled QA photographs, test records, material usage notes, drawing redlines, and closeout documentation for assigned work.
  • Support Level 4-led field inspections, corrective actions, customer walkthroughs, and final acceptance; assist less-experienced technicians when directed by the assigned lead.
  • Take ownership of the accuracy, safety, workmanship, productivity, and documentation of assigned Central Office installation tasks while working as part of the team under the Level 4 Lead.
  • Immediately escalate material shortages, drawing conflicts, access limitations, measurement discrepancies, and operating-equipment risks.
  • Maintain field records, approved MOP references, testing evidence, photo logs, marked-up drawings, and accurate time and expense documentation for personal assignments.
  • Update the Level 4 Lead and Project Management on completed and remaining work and open issues; support additional quality reviews and help resolve deficiencies.

Benefits

  • Health insurance, including medical, dental, and vision coverage.
  • Life insurance.
  • 401(k) with employer match.
  • Paid time off and paid vacation.
  • Paid holidays.
  • Tuition reimbursement.
  • Professional development courses and training.
  • Flexible spending accounts and HSA option.
  • Potential eligibility for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, and per diem or other applicable compensation.
  • Company vehicle, phone, laptop, or tablet and necessary tools and safety equipment as required for the role.
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