Lead Installer

INSIDE SOURCE • Kent, WA

68d • Onsite

About The Position

Leads on-site installations to ensure timely completion, high quality of service and cost effective management of dealer labor and installation resources. Functions as team leader on smaller projects and works under the direction of PMs or other leads on large projects to maintain uniformity. This role involves training employees, maintaining a professional appearance and demeanor, and upholding a strong work ethic. The Lead Installer must be punctual, self-motivated, and possess excellent communication skills. They are responsible for understanding installation scope, reading plans, and demonstrating excellent installation skills of furniture, ensuring high quality workmanship that meets dealership standards. The role requires completing technical installation operations, product knowledge across major furniture lines, and the ability to specify product and complete inventories. Knowledge of electricity and electrical hookups is necessary, along with the ability to interface with electricians and subcontractors. The Lead Installer takes ownership of projects from start to finish, reacting to changing conditions and resolving problems. Accurate paperwork, including time sheets, client sign-offs, and inventory management, is crucial. Communication of project status, problems, and punch-list items to relevant personnel is required. The Lead Installer plans, organizes, and directs crews, pre-plans projects, and analyzes tool, supply, equipment, and vehicle requirements. They must understand furniture material handling and logistical processes, and accurately receive and document product on site. Comfortable driving a box truck is required for drivers.

Requirements

• Valid driver’s license; must be able to pass a Motor Vehicle Record check and Department of Transportation medical physical
• Insurable
• High School diploma or general education degree (GED); 1-3 years of related experience and/or training; or equivalent combination of education and experience
• Mechanical ability; knowledge of hand/power tools
• Ability to feel comfortable and professional with team and customers
• Maintains a professional appearance and demeanor at all times
• Outstanding verbal and written communication skills
• Must be punctual and self-motivated
• Ability to read plans, blueprints, evaluations and product specifications
• Mechanically adept and understands how to safely use advanced industry tools and equipment
• Must be product knowledgeable across all major lines of furniture carried by the dealer
• Knowledge of electricity and electrical hookups to building power; ability to interface with electricians and cabling subcontractors
• Employee is responsible to provide and maintain a tool kit with the necessary tools to perform their job duties.
• Ability to lift up to 50 pounds unassisted; pull and push 79 pounds unassisted
• Must be able to stand, sit, and walk for long periods of time
• Must be able to bend, twist and move repeatedly

Nice To Haves

• Employee is expected to protect tools used for work-related purposes from loss, damage or theft. Tools lost, missing, worn, and/or broken must be replaced by the employee.

Responsibilities

• Train employee/temporary contractor
• Provide leadership and respect to team members
• Uphold a strong work ethic and ethical approach to the business
• Understand installation scope and work processes
• Show consistent excellent installation skills of furniture, resulting in projects with good workmanship and reflect high quality that meet the dealership’s field standards of performance
• Complete all technical installation operations, including; wall strips, field measuring, in-line step down modifications, product repairs, simple field cuts and product modifications, etc.
• Specify product and complete small inventories
• Take ownership for projects, results and details including follow through to project completion
• React to varying project/field conditions and make decisions to resolve problems and changes to the scope of work (as needed)
• Ensure consistent understanding and follow through of accurate paperwork; includes detailed time sheets, client sign-off, punch list items, change orders, product return forms, and inventory check-out, etc.
• Communicate project status, problems and punch-list (in writing) to dispatch, sales personnel, sales support, and to project management personnel
• Plan, organize and effectively direct a crew of installers on projects up to 150 stations in size
• Understand the diversity of different projects and prepare accordingly
• Pursue project details and drawings
• Assist scheduling and manpower of all loading for the project
• Manage work planning for field conditions, technical complexities and task-to-time efficiencies
• Manage crews of up to 15 installers
• Function as a crew chief under a field supervisor on large or complex projects
• Pre-plan small to medium sized projects, including field measurements and site reviews
• Analyze project for correct tool, supply, equipment and vehicle requirements, including small parts and product pulls from warehouse
• Understand furniture material handling and logistical processes
• Receive and document receipt of product on site in a thorough and accurate manner
• Drive (safely) a box truck (for drivers)

Benefits

• The anticipated compensation for this role is $29 - $40 per hour. Actual compensation will be determined based on factors such as experience, skills, qualifications, and internal equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED