Lead Bath Installer

Pj Fitzpatrick•Hauppauge, NY
•$95,000 - $120,000

About The Position

P.J. Fitzpatrick is a home remodeling company specializing in roofing, windows, doors, siding, baths, and gutters. The Lead Bath Installer installs bath products and sets the pace and tone for each team job in accordance with work orders, manufacturer guidelines, and quality and safety standards. The role follows company policies and procedures and notifies management when needed to protect the company’s integrity. The position includes reviewing contracts and conducting pre-construction technical measurements, ordering products and estimating labor and supplies, supporting customers, coordinating with customers and crew members, and monitoring installations to ensure quality and customer satisfaction. The installer may also complete service work, collect final payments and documentation, maintain a company vehicle and work area, and complete an OSHA safety course.

Requirements

  • Ability to lift more than 75 pounds, including base showers or tubs and crushed marble panels.
  • Ability to be on one's feet for 6–9 hours a day.
  • Complete the OSHA Safety Course.

Responsibilities

  • Install bath products according to work orders, manufacturer guidelines, and quality and safety guidelines.
  • Set the pace and tone for each job assigned to the team.
  • Follow company policies and procedures and notify management when needed.
  • Review home improvement contracts for accuracy of job specifications, including sizes, colors, and styles.
  • Perform complete and accurate pre-construction activities, including technical measurements.
  • Provide face-to-face, phone, and email customer support; troubleshoot complex customer issues and find solutions to support customer satisfaction.
  • Measure products, complete product orders, develop labor estimates, and identify additional supplies needed for projects.
  • Communicate with customers and crew members to resolve conflicts discovered during measurement, installation, and service.
  • Explain the installation process to customers and answer their questions.
  • Monitor and assist with installations, maintaining company quality standards and customer service throughout the customer-job lifecycle.
  • Complete service work when necessary.
  • Collect final payments and appropriate customer documentation upon job completion.
  • Keep the company vehicle neat, stocked, and clean.
  • Complete the OSHA Safety Course.
  • Arrive on time and ready to work each day.
  • Keep the work area clean.

Benefits

  • Paid time off (PTO) and the day off on your birthday.
  • Take-home company vehicle with gas card and EZ Pass; the company covers gas and tolls.
  • Overtime.
  • Medical, dental, vision, and basic life insurance.
  • 401(k) with company match.
  • Performance incentives.
  • Career advancement opportunities.
  • Six paid company holidays.
  • Referral bonus of up to $5,000.
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