Lead Bath Installer

Pj Fitzpatrick•Hauppauge, NY

10d

About The Position

P.J. Fitzpatrick is hiring a Lead Bath Installer to install bath products and set the pace and tone of each team job in accordance with work orders, manufacturer guidelines, and company quality and safety standards. The role follows company policies and procedures and notifies management when needed to help maintain the company’s integrity. The Lead Bath Installer reviews contracts and performs pre-construction activities, including technical measurements; measures products, prepares product orders and labor estimates, and identifies additional supplies. The role provides customer-facing support, answers questions, troubleshoots issues, and communicates with customers and crew members to resolve conflicts throughout measuring, installation, and service. It also monitors and assists with installations, completes service work when necessary, collects final payments and documentation, and maintains a clean, stocked company vehicle and work area. The position requires lifting base showers or tubs and crushed marble panels weighing over 75 pounds and being on one’s feet for 6–9 hours a day. The employee must complete an OSHA Safety Course and show up ready to work on time each day.

Requirements

Ability to lift over 75 pounds, including base showers or tubs and crushed marble panels.
Ability to be on one’s feet for 6–9 hours a day.
Complete the OSHA Safety Course.
Show up on time and ready to work each day.

Responsibilities

Install bath products according to work orders, manufacturer guidelines, and quality and safety guidelines.
Set the pace and tone of each job assigned to the team.
Follow company policies and procedures and notify management when needed.
Review home improvement contracts for accurate job specifications and perform pre-construction activities, including technical measurements.
Provide face-to-face, phone, and email support to customers; troubleshoot complex issues and find solutions to support customer satisfaction.
Measure products, complete product orders, develop labor estimates, and identify additional supplies needed for projects.
Communicate with customers and crew members to resolve conflicts discovered during measuring, installation, and service.
Explain the installation process to customers and answer their questions.
Monitor and assist with installations, maintaining company quality standards and customer service throughout the customer-job lifecycle.
Complete service work when necessary.
Collect final payments and appropriate documentation from customers upon job completion.
Keep the company vehicle neat, stocked, and clean.
Complete the OSHA Safety Course.
Show up on time and ready to work each day.
Keep the work area clean.

Benefits

PTO and a day off on the employee’s birthday.
Take-home company vehicle with gas card and EZ Pass; the employee does not pay for gas or tolls.
Overtime.
Medical, dental, vision, and basic life insurance.
401(k) with company match.
Performance incentives.
Career advancement opportunities.
Six paid company holidays.
Referral bonus of up to $5,000.
Competitive pay.