Lead Bath Installer

Pj Fitzpatrick•Parsippany, NJ

5d•$95,000 - $120,000

About The Position

P.J. Fitzpatrick is a home remodeling company specializing in roofing, windows, doors, siding, baths, and gutters. The Lead Bath Installer installs bath products and sets the pace and tone for each team job, following the work order, manufacturer guidelines, and company quality and safety standards. The role includes pre-construction measurement and planning, customer support, coordination with customers and crew, oversight of installation quality, and completion of service and closeout tasks. The installer is expected to follow company policies and procedures and notify management when needed.

Requirements

Ability to lift more than 75 pounds, including base showers or tubs and crushed marble panels.
Ability to be on one's feet for 6–9 hours a day.
Complete the OSHA Safety Course.

Responsibilities

Review home improvement contracts for accuracy of job specifications, including sizes, colors, and styles, and complete pre-construction activities, including technical measurements.
Provide customer-facing support in person, by phone, and by email; troubleshoot complex issues and develop solutions to support customer satisfaction.
Measure products, complete product orders, develop labor estimates, and identify additional supplies needed for projects.
Communicate with customers and crew to resolve conflicts discovered during measurement, installation, and service.
Explain the installation process to customers and answer their questions.
Monitor and assist with installations, maintaining company quality standards and customer service throughout the customer job lifecycle.
Complete service work when necessary.
Collect final payments and required documentation from customers upon job completion.
Keep the company vehicle neat, stocked, and clean.
Complete the OSHA Safety Course.
Arrive on time and ready to work each day.
Keep the work area clean.