Lead Implementation Project Manager

ADP•Alpharetta, GA
•Hybrid

About The Position

ADP is hiring a WFM Lead Implementation Project Manager to manage complex migration projects for clients moving time and labor data from a legacy E-time system into the ADP Workforce Manager product. This is a client-facing role involving direct communication with clients and project teams, management of project conversations, and oversight of data collation for migrations.

Requirements

  • At least 3 years of experience in a project management role in an implementation, client service, or customer service environment.
  • Previous experience with Time & Labor technology and/or implementing new technologies within an organization.
  • Excellent analytical and troubleshooting skills.
  • Excellent risk management skills.
  • Excellent presentation and communication skills.
  • Advanced Microsoft PowerPoint, Excel, and Word skills.
  • Strong cross-functional and team collaboration skills.
  • Strong problem-solving and critical-thinking skills.
  • Strong time-management skills and ability to meet deadlines.
  • Ability to structure and manage project work and take ownership of the work.
  • Analytical mindset.
  • Action- and solutions-oriented.
  • Previous project management experience.

Nice To Haves

  • A college degree is welcome but not required.
  • Military experience may be an acceptable alternative experience.

Responsibilities

  • Manage all project phases, including initiation, planning, execution, monitoring, control, and closure.
  • Create project plans that define deliverables, activities, timelines, and budgets.
  • Direct day-to-day project and staff activities in a matrixed organization.
  • Oversee project vehicles and coordinate resources to ensure milestones are met.
  • Collaborate with other departments that affect the project.
  • Lead communication with stakeholders and team members through project completion.
  • Provide scheduled and on-demand status reports and updates.
  • Manage project timelines and budgets.
  • Assess, manage, resolve, and escalate risks and issues when necessary.
  • Tailor processes to meet the needs of individual projects.
  • Make timely decisions based on available information and input.
  • Work on projects of high complexity.
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