Lead Human Services Worker - Transitional Housing Program

Community Partners in Action • Hartford, CT

7d • $25 - $25 • Onsite

About The Position

Community Partners in Action (CPA) is seeking a Lead Human Services Worker for its Hartford Transitional Housing (HTH) program. HTH provides men with a supervised, structured, residential environment that is safe and supportive, aiming to enhance positive changes in resident behavior and decision-making. The program fosters responsibility, accountability, tolerance, respect, cooperation, and concern, while meeting referral source needs. CPA is committed to a culture of belonging, equity, diversity, and inclusion (BEDI) and works towards criminal justice reform in Connecticut.

Requirements

• High School diploma/GED, associate or bachelor’s degree.
• Three years of experience in human services.
• At least one year of experience supervising staff.
• Valid CT driver’s license and reliable transportation.
• Ability to work weekends, holidays, and additional hours as needed.
• Ability to interact with multi-cultural populations.
• Crisis management skills.
• Belief that people can change and individuals in need deserve quality services and an opportunity for recovery.
• Demonstrates trauma-informed approaches and cultural responsiveness.
• Models pro-social behavior.
• Familiarity with universal precautions and related issues including risk of communicable diseases.

Nice To Haves

• Residential experience preferred.
• Experience with justice-involved clients with substance abuse, mental health, or other behavior issues is desirable.
• Bilingual ability (Spanish/English) desired.

Responsibilities

• Commits to agency mission and program goals.
• Promotes a culture of respect, empathy, mutual support, and belonging, and works to eliminate unconscious bias or discrimination.
• Assists with orientation and training of new staff.
• Assumes operational responsibilities of the program, including staff oversight, in the absence of the Residential Manager.
• Relieves shift staff for breaks.
• Supervises and monitors resident activities in compliance with program policies, including wake-up and chore completion.
• Ensures a safe and secure environment using de-escalation and behavior motivation techniques.
• Serves as an advocate for participants, encouraging program participation and accountability.
• Acts as a mediator to resolve resident conflicts in a solution-focused manner.
• Maintains professional boundaries with residents, staff, volunteers, family members/visitors, and providers.
• Serves as a positive role model, following program guidelines for professional conduct and code of ethics.
• Assists with meeting resident needs as necessary and appropriate.
• Implements agency/program policies and procedures governing facility operations, including key controls, hourly rounds, perimeter and room searches, monitoring of client locations and visitors, emergency procedures, and inspections.
• Completes and/or ensures all Incident Reports are accurate and timely.
• Maintains shift log, reporting all incidents to appropriate personnel and completing incident reports as required.
• Ensures all visitors have proper identification before entering the facility.
• Searches all bags entering or leaving the facility and conducts pat and pocket searches on residents upon entry, unless escorted by staff.
• Conducts client intake/admission and orientation after hours.
• Conducts random drug testing and breathalyzers.
• Completes all necessary documentation accurately and in a timely manner.
• Remains alert for situations that may jeopardize safety.
• Engages in staff meetings and trainings for professional development.
• Performs all other duties as required.

Benefits

• Medical and Dental insurance through Cigna
• 401k Eligibility after 60 Days of Employment
• Life Insurance, Short- and Long-Term Disability at NO cost to you
• Generous Vacation, Personal, and Sick Time
• 13 Paid Holidays
• A commitment to employee health & wellness
• The opportunity to make a difference and be a part of a team dedicated to systemic change and criminal justice reform

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED