Human Services Worker-Bilingual, Transitional Housing Program

Community Partners in Action•Hartford, CT

6d•Onsite

About The Position

Community Partners in Action (CPA) is seeking a Human Services Worker-Bilingual for its Transitional Housing Program in Hartford, CT. CPA, founded nearly 150 years ago, is dedicated to criminal justice reform, reentry and housing, youth initiatives, and alternatives to incarceration. The organization serves over 4,000 individuals annually and is committed to a culture of Belonging, Equity, Diversity, and Inclusion (BEDI). This role is part of a program that provides transitional housing for clients referred by the Court Support Services Division, who also participate in day programming at the Hartford Alternative in the Community.

Requirements

High School diploma/GED, associate or bachelor's degree.
Prior experience working in the human services field with justice involved clients with substance abuse, mental health or other behavior issues is preferred.
Ability to interact with multi-cultural populations.
Crisis management skills.
Share the belief that people can change and individuals in need deserve quality services and an opportunity for recovery.
Must have a valid CT driver’s license and reliable transportation.
Ability to work weekends, holidays and additional hours as needed.
Familiarity with universal precautions and related issues including risk of communicable diseases.

Nice To Haves

Bilingual ability (Spanish/English) desired.

Responsibilities

Supervise and monitor resident activities in compliance with program policies, including morning wake-up and completion of resident chores.
Ensure a safe and secure environment for all utilizing appropriate de-escalation and behavior motivation techniques.
Act as an advocate for all participants encouraging program participation and accountability.
Proactively act as a mediator when necessary to effectively resolve resident conflicts in a solutions-focused manner.
Maintain professional boundaries with residents, staff, volunteers, family members/visitors and providers at all times.
Serve as a positive role model following program guidelines for professional conduct and code of ethics and always maintain a professional image when interacting with supervisors, staff, residents and visitors, or answering phones.
Assist with meeting resident needs as necessary and appropriate.
Implement all agency/program policies and procedures governing facility operations including: Key Controls, Head Count, Facility Rounds, Monitoring of client locations and visitors, Emergency Procedures, Inspections.
Maintain shift log indicating incidents that occur, immediately reporting all incidents to Program Manager, Residential Supervisor or to on-call personnel.
Complete incident reports as required.
Ensure all visitors have proper identification prior to entering the facility.
Search all bags brought in or out of the facility, conducting pat and pocket searches on residential clients.
Conduct client intake/admission and orientation after hours.
Conduct random drug testing and breathalyzers.
Complete all necessary documentation accurately and in a timely manner.
Remain constantly alert during all shifts for any situation that may jeopardize the safety of residents, staff, visitors and/or the community.
Engage in all staff meetings and training offered to enhance professional development.
Perform all other duties as required.