Human Services Worker-Bilingual, Transitional Housing Program
About The Position
Community Partners in Action (CPA) is seeking a Human Services Worker-Bilingual for their Transitional Housing Program in Hartford, CT. This role is part of the Alternative in the Community Program network, providing transitional housing to clients referred by Court Support Services Division. CPA has a long history of criminal justice reform and advocates for the dignity of individuals. The agency is committed to a Belonging, Equity, Diversity, and Inclusion (BEDI) culture and aims to positively impact criminal justice reform in CT by ending racial inequities and ensuring the humanity and dignity of those interacting with the system. CPA serves over 4,000 individuals annually throughout Connecticut.
Requirements
- High School diploma/GED, associate or bachelor's degree.
- Prior experience working in the human services field with justice involved clients with substance abuse, mental health or other behavior issues is preferred.
- Ability to interact with multi-cultural populations.
- Crisis management skills.
- Share the belief that people can change and individuals in need deserve quality services and an opportunity for recovery.
- Must have a valid CT driver’s license and reliable transportation.
- Ability to work weekends, holidays and additional hours as needed.
- Bilingual ability (Spanish/English) desired.
- Must be familiar with universal precautions and related issues including risk of communicable diseases.
Nice To Haves
- Bilingual ability (Spanish/English) desired.
Responsibilities
- Supervise and monitor resident activities in compliance with program policies, including morning wake-up and completion of resident chores.
- Ensure a safe and secure environment for all utilizing appropriate de-escalation and behavior motivation techniques.
- Act as an advocate for all participants encouraging program participation and accountability.
- Proactively act as a mediator when necessary to effectively resolve resident conflicts in a solutions focused manner.
- Maintain professional boundaries with residents, staff, volunteers, family members/visitors and providers at all times.
- Serve as positive role model following program guidelines for professional conduct and code of ethics and always maintain a professional image when interacting with supervisors, staff, residents and visitors, or answering phones.
- Assist with meeting resident needs as necessary and appropriate.
- Implement all agency/program policies and procedures governing facility operations including: Key Controls, Head Count, Facility Rounds, Monitoring of client locations and visitors, Emergency Procedures, Inspections.
- Maintain shift log indicating incidents that occur, immediately reporting all incidents to Program Manager, Residential Supervisor or to on-call personnel. As required, complete incident reports.
- Ensure all visitors have proper identification prior to entering the facility.
- Search all bags brought in or out of the facility, conducting pat and pocket searches on residential clients.
- Conduct client intake/admission and orientation after hours.
- Conduct random drug testing and breathalyzers.
- Complete all necessary documentation accurately and in a timely manner.
- Remain constantly alert during all shifts for any situation that may jeopardize the safety of residents, staff, visitors and/or the community.
- Engage in all staff meetings and training offered to enhance professional development (required/non-required).
- Perform all other duties as required.
Benefits
- Medical and Dental insurance through Cigna
- 401k Eligibility after 60 Days of Employment
- Life Insurance, Short- and Long-Term Disability at NO cost to you
- Generous Vacation, Personal, and Sick Time
- 13 Paid Holidays
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
