Lead Host / Hostess, SER Steak + Spirits - Hilton Anatole

Hilton • Dallas, TX

5h

About The Position

The Lead Host / Hostess at SER Steak + Spirits in the Hilton Anatole creates memorable guest experiences by warmly greeting and escorting guests, learning their needs, and helping ensure a smooth dining experience. The role manages seating and dining-room flow, responds to guest questions and special requests, and supports restaurant operations through opening and closing tasks and service preparation. Hilton highlights hospitality, integrity, leadership, teamwork, ownership, and urgency as qualities that guide its team members.

Requirements

• Demonstrate a passion for hospitality.
• Act with integrity and do the right thing.
• Inspire others through leadership.
• Work effectively as part of a team.
• Show ownership and accountability.
• Bring urgency and discipline to each moment.

Responsibilities

• Greet guests warmly and quickly determine their needs.
• Seat guests, manage the seating chart, and monitor dining activity to maintain a smooth experience.
• Respond promptly and knowledgeably to guest inquiries and special requests.
• Perform opening and closing tasks.
• Assist with service preparation, including stocking and folding silverware.

Benefits

• Access to 110 nights of discounted travel through the Go Hilton program, with room rates as low as $40 per night.
• Employee stock purchase program offering Hilton shares at a 15% discount.
• Paid parental leave for eligible team members, including partners and adoptive parents.
• Caregiving concierge services.
• Crisis Concierge support during times of loss.
• Free counseling and support through the Employee Assistance Program for eligible team members.
• Paid time off.
• Health and welfare plans, including health, dental, and vision coverage.
• Retirement plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed