Shawanoe Steak & Spirits Bartender

BORDERTOWN / INDIGO SKY CASINOS•Wyandotte, OK

4d•Onsite

About The Position

The Bartender is responsible for setting up, maintaining, and operating the bar. The role takes drink orders from patrons or servers and prepares and serves alcoholic and non-alcoholic beverages according to standard recipes, including cocktails, wine, and bottled or draught beer. The Bartender enters drink orders into the register, collects payments, and makes change. Duties may also include washing and sterilizing glassware, preparing drink garnishes, and taking food orders from bar patrons and for take-out. The position also includes restaurant service duties: explaining menu items and specials, recommending and upselling items, taking and entering food and beverage orders, collecting and processing payment, serving meals, and completing assigned side work and shift checkout. The Bartender follows company guest-service, sanitation, safety, appearance, alcohol-service, and tip-reporting procedures, and supports coworkers as needed. The role is based at Indigo Sky Casino in Wyandotte, Oklahoma, and requires the ability to work nights, weekends, and holidays as needed.

Requirements

High school diploma or GED.
One year of bartending experience.
Customer-service experience and computer skills.
Previous cash-handling skills.
Above-average oral communication skills.
Excellent customer service skills.
Problem-solving capability.
High capacity for learning.
Ability to obtain or maintain an Eastern Shawnee Tribe of Oklahoma gaming license.
Must obtain an Oklahoma Liquor License.
Ability to routinely lift up to 25 pounds and occasionally lift up to 60 pounds.
Ability to stand or walk for at least eight hours and maneuver inside or outside the casino.
Visual acuity to observe and respond to internal and external customer complaints or questions.
Ability to work in a fast-paced environment.
Ability to bend, kneel, twist, and stretch or reach above the head.
Good finger dexterity.
Ability and willingness to work nights, weekends, and holidays as needed.

Responsibilities

Follow company policies in the employee handbook and bartender training manual.
Report to assigned shifts and maintain a positive attendance record.
Follow company sanitation and safety standards and meet uniform, appearance, and grooming requirements.
Provide guest service according to company standards.
Know menu items and accurately explain specials, preparation methods, ingredients, portion sizes, side items, and available substitutions.
Explain specials, recommend menu items, and upsell when appropriate.
Accurately take food and beverage orders for tables and enter orders into the POS system according to company procedures.
Complete guest checks legibly and with 100% accuracy.
Pick up orders, prepare plates according to company procedures, and serve complete meals to guests in assigned sections.
Total and present checks, process payments, and make change.
Perform assigned side work and follow end-of-shift checkout procedures.
Follow alcohol-serving procedures, beverage-service and awareness standards, and government regulations.
Set up, maintain, and operate the bar; prepare and serve alcoholic and non-alcoholic drinks according to standard recipes.
Wash and sterilize glassware and prepare drink garnishes as needed.
Take food orders from patrons at the bar and for take-out as needed.
Bus bar items according to company procedures.
Assist other team members with station duties and side work when needed or available.
Follow company tip-reporting regulations 100% of the time.
Obtain or maintain an Eastern Shawnee Tribe of Oklahoma gaming license and obtain an Oklahoma Liquor License.
Perform other duties or follow other instructions requested by the supervisor.