Lead, HIM Records Management Specialist - Rochester General Hospital, Health Information Management (Full-Time, Days)
About The Position
The HIM Records Management Specialist Lead works under the direction of the Manager of Document Lifecycle Management and is responsible for the integrity of document scanning, indexing, corrections, forms control and inventory management, and organizational document storage, archiving, and destruction. The lead supports continuity in initial and ongoing employee training according to established policies and procedures and addresses questions and issues in the manager’s absence. The role serves as a designated super user for internal and external parties, providing assistance in person, verbally, and in writing to meet or exceed customer needs and organizational requirements and goals. The position supports EHR workflow design, optimization, and automation; develops training materials and standard operating procedures; prepares and quality-checks medical records; and helps ensure records are accurate, accessible, secure, and compliant. It also involves reporting and data analysis, imaging and quality-control audits, paper chart request and retention processes, and collaboration with internal teams and vendors to resolve errors and improve processes. This is a full-time, onsite position at Rochester General Hospital in Rochester, New York. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The role is classified as sedentary, with prolonged sitting, minimal physical effort, and lifting limited to under 10 pounds. The posted pay range is $19.25–$21.50; the posting notes that actual pay may vary based on position details, FTE, experience, qualifications, specialty, internal equity, location, and contracts.
Requirements
- At least 1–2 years of experience in Health Information Management or another healthcare setting.
- At least 3 years of experience in Document Lifecycle Management.
- High school diploma required.
- Excellent computer, communication, customer service, and organizational skills.
- Knowledge of federal, state, and organizational health information regulations.
- Proficiency with EHR systems such as Epic, Cerner, or Meditech.
- Proficiency with Microsoft Office, particularly Excel, Word, Outlook, Teams, and PowerPoint.
- Strong critical-thinking, problem-solving, multitasking, and prioritization skills.
- Ability to maintain confidentiality and work independently in a fast-paced environment.
Nice To Haves
- Associate degree preferred.
- Registered Health Information Technician (RHIT) preferred.
Responsibilities
- Support EHR workflow design, optimization, and automation.
- Develop training materials and standard operating procedures, and support team training.
- Create ad-hoc reports and analyze data using EHR systems and Microsoft Excel.
- Serve as a subject matter expert and super-user for applicable systems and workflows.
- Ensure medical records are accurate, accessible, secure, and compliant.
- Prepare, scan, index, and quality-check medical records.
- Conduct imaging and quality-control audits to ensure compliance and data integrity.
- Manage paper chart requests, retention, and destruction processes.
- Troubleshoot issues and provide support in the manager’s absence.
- Collaborate with internal teams and vendors to resolve errors and improve processes.
- Maintain the integrity of document scanning, indexing, corrections, forms control and inventory management, and organizational document storage, archiving, and destruction.
- Provide continuity during initial and ongoing employee training in accordance with established policies and procedures.
- Address questions and issues in the absence of a manager and serve as a designated super user for internal and external parties.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
