Lia Insurance Agency- Lead Generation Specialist

The Lia GroupAlbany, NY
$20 - $30Remote

About The Position

Lia Insurance Agency is an independent insurance agency and part of a family owned business, Lia Auto Group. Our agency continues to grow and we are now looking to add a dedicated Lead Generation Specialist to our team. This is an excellent opportunity for someone looking for flexible, part-time work from home with the ability to earn additional bonuses based on performance. As a Lead Generation Specialist, you will make outbound calls to prospective customers using agency-provided leads, scripts, and a company phone system. Your goal is not to sell insurance, but to identify interested prospects and schedule them for a quote with one of our licensed insurance professionals.

Requirements

  • Strong verbal communication skills.
  • Friendly and professional phone presence.
  • Comfortable making outbound calls.
  • Self-motivated and dependable while working remotely.
  • Basic computer skills.

Nice To Haves

  • Previous telemarketing, customer service, appointment-setting, or sales experience is preferred but not required.
  • Personable, persistent, and enjoys connecting with people.
  • Can follow a script, handle objections professionally, and generate interest from potential customers.

Responsibilities

  • Make outbound calls to prospective insurance customers.
  • Follow provided scripts and talking points.
  • Identify interested prospects and gather basic information.
  • Schedule appointments or transfer qualified prospects to an agent.
  • Maintain accurate notes and call records.
  • Meet weekly activity and lead-generation goals.
  • Represent the agency professionally and courteously on every call.

Benefits

  • Flexible work-from-home schedule.
  • Agency-provided scripts and training.
  • Phone system and calling tools.
  • Ongoing support and coaching.
  • Bonus opportunities based on results.
  • Competitive hourly wage.
  • Performance bonuses based on qualified prospects generated.
  • Additional incentives for consistently meeting or exceeding goals.
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